-Recruitment, Selection and Retention Activities.-Coordinate and participate in recruitment and selection process including identifying selection criteria; developing questions and tests; screening applications; interviewing candidates in conjunction with hiring manager; verifying references, etc.-Develop, recommend and implement human resources programs and services in the area of recruitment and retention.-Provide communication and training to management and staff related to recruitment and selection and retention programs.-Support the management team in planning efforts related to staffing levels and requirements.-Participate in Career and Job Fairs. Participate and collaborate in Recruitment initiatives.-Developing, maintaining and updating job descriptions on a periodic basis.-Conducted exit interviews and reported trends to management.

• Designing and updating job descriptions • Sourcing potential candidates from various online portals• Screening incoming resumes and application forms• Advertising job openings on company’s careers page, social media and job boards

- Promptly responding to customer inquiries and resolving complaints to promote loyalty - Assisting guests in placing mobile orders and placing orders on kiosks - Communicating with the restaurant team to provide feedback and recommendations

- Responsible for greeting the customers and taking their orders and making sure everything is correct- Taking orders on drive-thru and making sure that customer get their order quickly without waiting over 5 minutes- Packing orders and making sure customers get everything as per their needs and providing good customer services

- Screened suitable employment prospects and provided clerical support to the HR department. - Attended phone calls, scheduled interviews, to hire the right candidate for the job- Conducted frequent audits of HR files and records to verify that all necessary documents are gathered and filed correctly. - Assisted HR manager in the recruiting and training process

- Provided technical support to the customers over the call regarding faults inBroadband, Telco, and Cable services.- Performed troubleshooting to determine and resolve the root cause of most hardwareor software malfunctions at the desk side level.- Answered pre-sales inquiries regarding product uses and capabilities.