1. Coordinated with other departments to follow up the progress of the project and complete the work related to the project. Follow up the status of new and old products.2. Follow up the production of sample orders from overseas customers, communicate with colleagues in production planning department about sample orders, and reply to customers about the delivery date of sample orders.3. Communicated with shipping department about shipment of sample orders. Feedback the delivery information to the customer.

Duty:1.Responsible for customer service2.arrange the order production and shipment3.Handle customer complaint,and feed back the question to other department to follow.4.provide the item information to the client,maintain the good Relationship with the old and new client.