Jasmine Lim Email and Phone Number

-Established Test Automation capability in the organization by partnering with group IT for new capabilities engagement and tool/licensing support to align cost management perspective.-Building up QA ground’s work and SOPs, QA documentation in one centralizing repository for effective and efficient BKM, test strategies, and best practices management-Focus on strengthening teamwork through coaching and enabling the QA team to lead effectively and be more influential in leadership, drive optimization of operations, and lead various initiatives projects within the set budget and achieving business goals. -Driving continuous process improvements-Scrum Master

Strong leadership in managing a global QA team across the organization to enable Test Automation Testing in the SAP ERP through low-maintenance reusable designs that accelerate the testing cycle, deliver effective end-to-end testing coverage, and achieve at least > 2X cost efficiency. -In 2015, ROI saving: 6263 resource hours and 8.3M warehouse revenue. -In 2016, ROI saving: 2024 resource hours -In 2017, ROI saving: 2682 resource hours* Led Robot-Arm-Solution for iLabel Manual Validation Automation project. ROI saving: 1 FTE for 3.5 days per testing cycle.*Possibility thinking, Can-Do attitude, superior creative and innovative problem-solver. Proactively built team resources to support the growing demands of the SAP Agile project 30% increase year over year.*Executed vendor management, managed offshore testers to ensure global consistency, and participated in Vendor Review meetings. Identified potential gaps and drove continued improvement, this had saved USD121K in 2017 and 2018.

*Awarded for best-in-class operation, delivering creative solutions across organizational boundaries and achieving results through effective problem solving, improved operation performance indicators, performance management, career development, and up-skilling competency.

*Act as the single point of contact for IT customers across global regions. Strengthened partnership with Biz partners and stakeholders.*Streamlined existing change processes and eliminated duplicates by 50% to increase effectiveness while maintaining the quality of project landings, and improving partnership across IT. Key focus areas included Service Management, Incident Management, Change & Control Management, and Service Request Management.