Job Duties: Hired as permanent Federal employee and selected to start up the pediatric case management program at Walter Reed National Medical Medical Center post merging with Walter Reed Army Medical Center. Able to case manage Wounded Warriors, Active Duty, Pediatric Family Members, and Retired Service Members.Key Accomplishments:• Pioneered pediatric case management program at WRNMMC• Wrote Standard of Practice for Pediatric Nurse Case Management• Coordinated care for > 60… Show more Job Duties: Hired as permanent Federal employee and selected to start up the pediatric case management program at Walter Reed National Medical Medical Center post merging with Walter Reed Army Medical Center. Able to case manage Wounded Warriors, Active Duty, Pediatric Family Members, and Retired Service Members.Key Accomplishments:• Pioneered pediatric case management program at WRNMMC• Wrote Standard of Practice for Pediatric Nurse Case Management• Coordinated care for > 60 pediatric patients in 6-month period• Maintained ongoing active average case load of 27 patients requiring complex care• Developed and implemented a pilot program which later became the first Military policy allowing LPNs to carry a caseload. This was presented at the National Case Management conference in San Francisco June 2012• Precepted LPN Case Manager Assistants to newly implemented policy discussed above• Created and submitted best practices for international and interstate transitions of care for presentation during the National Pediatric Case Manager Conference• Maintained electronic SharePoint database of current and previous case management recipients• Created workflow to standardize the case management documentation process• Participated in collaborative research project with WRNMMC Pediatric Rheumatology department• Chosen by senior leadership to serve on committee to improve processes surrounding WRNMMC discharge planning• Received “Spirit of Innovation Award” from the Deputy Commander on March 2012Wounded Warrior RN Case Manager February 2011- August 2011 Job duties: Initially contracted to provide Case Management to United States Active Duty Service Members. This includes coordination of inpatient/outpatient care following severe body trauma, TBI, PTSD etc. Trained in utilization review using Milliman and Interqual methods to determine necessity for level of care and intensity of services. Show less

Job duties: Manage, extract and record research data for FDA study. This includes establishing protocols, assisting with initial IRB submission, IRB continuing review, amendments, audits, and other administrative requirements and assisting with informed consent writing.• Contracted to assist with FDA study on adverse effects of H1N1 vaccine on members of the military• Collaborate with multidisciplinary clinical team to manage and monitor, implement protocols within IRB… Show more Job duties: Manage, extract and record research data for FDA study. This includes establishing protocols, assisting with initial IRB submission, IRB continuing review, amendments, audits, and other administrative requirements and assisting with informed consent writing.• Contracted to assist with FDA study on adverse effects of H1N1 vaccine on members of the military• Collaborate with multidisciplinary clinical team to manage and monitor, implement protocols within IRB requirements.• Actively assist clinical investigators in protocol preparation and submission to the IRB. • Evaluate and maintain compliance with regulations established for human subject research in accordance with 45 CFR 46, and other applicable Federal policies and procedures. • Provide support in the development of Safety Reports and annual FDA IND reports. • Prepares VAERS and AERS forms for submission to the FDA. Show less

Field Health Professional / Senior Nurse Case Manager / Health Coach July 2006 - November 2010 Job duties: Provided outstanding case management services to Georgia aged, blind, and disabled Medicaid members, with focus on member education, development of self-management skills, infusion of preventative care strategies, and proper utilization of health resources. Conduct patient home and healthcare facility visits. Key Achievements * Managed HEDIS chart audit with great attention… Show more Field Health Professional / Senior Nurse Case Manager / Health Coach July 2006 - November 2010 Job duties: Provided outstanding case management services to Georgia aged, blind, and disabled Medicaid members, with focus on member education, development of self-management skills, infusion of preventative care strategies, and proper utilization of health resources. Conduct patient home and healthcare facility visits. Key Achievements * Managed HEDIS chart audit with great attention to detail, traveling to various care providers, sites, and facilities to review medical records and other documents. Partnered closely with site review coordinators to ensure seamless and successful review processes. Attended necessary training to gain current knowledge on policies and regulations, and adhered to confidentiality and HIPAA requirements as outlined by MedAssurant Operating Policies and Procedures. * Served as team coordinator of 40 nurse case managers, ensuring efficient oversight of 500-700 cases at a time while managing staff schedules, call reports, and licensure responsibilities. * Designed and implemented numerous procedures, including Complex Care Departmental Policies, Field Model Job Aide, Home Visit Procedures, Case Manager Grand Rounds, and Provider Visit Process and Work Flow. * Developed and executed comprehensive care plans* Coordinated care to save a patient's life by arranging for the patient to receive a major organ transplant pro-bono, saving the State of Georgia Medicaid over $1,000,000. * Chosen by Director of Clinical Operations to serve on the Quality Improvement Committee due to known analytical skills and out-of-the-box thinking ability * Initially held position of Health Coach and promoted to position of Case Manager and then promoted to Field Health Professional. * Regularly exceeded monthly productivity goals, earning numerous performance awards within 90 days of hire Show less

Job Duties: Delivered safe, quality patient care to adults following traumatic injury or open heart surgery in an ICU. Monitored subjects of clinical trials and submitted reports to research department. Effectively supervised and delegated to Unlicensed Assistive Personnel, such as area clerks, utility assistants and nurse externs. Acted as patient advocate for patients in the unit as well as their family members. Key Achievements * Served on Policies and Procedures committee *… Show more Job Duties: Delivered safe, quality patient care to adults following traumatic injury or open heart surgery in an ICU. Monitored subjects of clinical trials and submitted reports to research department. Effectively supervised and delegated to Unlicensed Assistive Personnel, such as area clerks, utility assistants and nurse externs. Acted as patient advocate for patients in the unit as well as their family members. Key Achievements * Served on Policies and Procedures committee * Assisted to revise policies and procedures in preparation for JACHO survey Show less

Nursing Instructor, September 2005 - July 2006 Job Duties: Served as Medical-Surgical Nursing Instructor for the Practical Nursing Program. Supervised students in clinical as well as classroom settings. Created and administered classroom tests and exams. Developed PowerPoint lectures and quarterly lesson plans. Evaluated students on clinical performance and provided feedback. Completed quarterly course analysis and outcome evaluations. Key Achievements * Appointed to serve as… Show more Nursing Instructor, September 2005 - July 2006 Job Duties: Served as Medical-Surgical Nursing Instructor for the Practical Nursing Program. Supervised students in clinical as well as classroom settings. Created and administered classroom tests and exams. Developed PowerPoint lectures and quarterly lesson plans. Evaluated students on clinical performance and provided feedback. Completed quarterly course analysis and outcome evaluations. Key Achievements * Appointed to serve as interim Department Chairperson by the Dean of Allied Health Services Department * Received highest student satisfaction scores for Practical Nursing Department * Developed plans for new RN program including budget, equipment, building, classroom layout, number of faculty needed and curriculum design. Show less

* Delivered safe, quality patient care to neonate in an ICU setting * Functioned as a Team Leader to effectively supervise and delegate tasks to Licensed Practical Nurses and unlicensed assistive personnel * Engaged in parent teaching to decrease anxiety upon their baby's arrival in the NICU and to facilitate better care for the newborn post discharge from the hospital