• Monitor carrier performance for 120+ Asset and Brokerage carriers who haul refrigerated/frozen freight for Schwan’s Company, keeping track of on-time performance, tender expirations, load givebacks and awarded freight compliance.• Hold weekly/bi-weekly/monthly meeting with carriers, addressing performance, building relationships and reviewing any service issues. • Manage team of 4 Logistics Technicians while helping them build relationships, manage carriers and help cover freight. • Run weekly/monthly on-time performance to monitor carriers’ performance and addressing any issues that may arise with carriers underperforming. • Collaborate with claims department to review freight claims, customer charge backs, and assist with collection on payments as needed.• Work with other leadership team members to monitor financial reporting and find cost saving initiatives to meet yearly/quarterly/monthly goals. • Cover freight on different modes of transportation (Dry Van, Intermodal, Tanker) that is not the everyday freight.• Review and process accessorials for 120+ carriers.

• Monitor carrier performance for 120+ Asset and Brokerage carriers who haul refrigerated/frozen freight for Schwan’s Company, keeping track of on-time performance, tender expirations, load givebacks and awarded freight compliance.• Hold weekly/bi-weekly/monthly meeting with carriers, addressing performance, building relationships and reviewing any service issues. • Manage team of 4 Logistics Technicians while helping them build relationships, manage carriers and help cover freight. • Run weekly/monthly on-time performance to monitor carriers’ performance and addressing any issues that may arise with carriers underperforming. • Collaborate with claims department to review freight claims, customer charge backs, and assist with collection on payments as needed.• Work with other leadership team members to monitor financial reporting and find cost saving initiatives to meet yearly/quarterly/monthly goals. • Cover freight on different modes of transportation (Dry Van, Intermodal, Tanker) that is not the everyday freight.• Review and process accessorials for 120+ carriers.

• Monitor carrier performance for 120+ Asset and Brokerage carriers who haul freight for Schwan’s Company, keeping track of on-time performance, tender expirations, load givebacks and awarded freight compliance.• Hold weekly/bi-weekly/monthly meeting with carriers, addressing performance, building relationships and reviewing any service issues. • Run weekly/monthly on-time performance to monitor carriers’ performance and addressing any issues that may arise with carriers underperforming. • Review and process accessorials for 120+ carriers. • Working as back-up for the Logistics Technician if coverage is needed. • Presenting monthly carrier performance to management.• Preparing carrier reviews to complete quarterly/yearly reviews with 120+ carriers.• Managing all of the outbound freight for ¼ of the country. • Working with 120+ carrier to get freight covered using Blu-Jay TMS Systems.• Covering freight through routing guides, rates on file and spot market. • Addressing smaller carrier issues regarding on-time pickup and delivery and routing guide compliance.• Assisting in covering other outbound freight when other schedulers are absent. • Working with order owners who place the freight to change dates and monitor high priority deliveries.

• Formulate static routing solutions to achieve efficient and economical routing solutions• Correspond with sale center managers to troubleshoot and modify routes based on logistical issues due to addition or loss of customers• Use critical thinking to create viable solutions to solve logistical issues• Adjust routing as needed based on seasonality and volume changes• Communicate cost and time impacts of routing solutions to upper management and sale center managers• Self-start and independently manage workload based on various needs and priority• Technical presentation of routing solutions for multiple sale centers company wide

• Monitor large store accounts to ensure balance is up to date • Work with the pricing analyst to fulfill correct pricing plans• Dispute and adjust incorrect invoices• Run monthly credit cards and ACH payments• Fill out credit applications• Make collection calls • Answer phones and assist customers with account questions

• Enter credit cards, checks, and ACH payments• Precisely apply payments to customer accounts • Make collection calls • Answer phones and assist customers with account questions• Assist with monthly statements and delinquent letters

• Count money collected from full-service vending machines• Enter price corrections into NorthStar program• Fax credit applications and credit requests • Send out credit card receipts• Assist with monthly statements and delinquent letters

Assisted the company with coming up with new marketing strategies. I helped the company find new ways to market themselves including working on ads for an electronic billboard, website advertising brochures, and fliers. Worked on a committee that formed a new opportunity for students with developmentally disabilities to attend a program equivalent to college when graduating high school. This committee came up with funding, curriculum, applications, and advertising to form a new program in southwest Minnesota.

I work with developmentally disabled adults live their lives to the fullest. I help them with their every day needs from bathing/getting ready for the day to talking them out in the community.