Works as a Facade Developer on the Mobile App Team that contributes to the functionality of the Duke Energy mobile app focusing on the backend development. The team works in an Agile environment to complete task and projects within the spring leading up to a product release. As a Software Engineer, the duties consist of using using Java coding language to integrate new features and maintain the existing codebase. Tools: Java, SQL, AWS Integration, IntelliJ, Concourse, Swagger, Agile, Microsoft Teams

Brooksource Technical Youth, Client: Duke Energy – Charlotte, NCWorks on the Digital Experience Team that contributes to the functionality of the Duke Energy global website, specifically focusing on the Billing and Payment history functionalities. The team works in an Agile environment to complete task and projects within the sprint leading up to a product release. As a Software Developer, the duties consist of using Sitecore to manage content, Visual Studio to create MVC as well as integrate the html, and lastly using Azure cloud services to test the product on the developers local environment. Tools: Azure, Sitecore, Visual Studio, MVC, HTML, C#, ASP.Net, Postman, Filezilla, Agile, TrioseGit, Microsoft Teams

Completed multiple coding projects in Java, C++, Linux Assembly Language, and Visual Studio.

Respond to questions from callers and walk-ins; remotely assist students, staff, and faculty with technology problems in offices, classrooms, and residence halls; assist in person with problems in the computer lab. Learn fundamental operations of commonly used software, hardware, and other equipment. Actively run virus scans on student computers. Reimage a student loaner device as well as faculty/staff loaner devices. Troubleshoot hardware and software issues on a variety of computer systems. Register devices to use the university’s network. Technicians perform hard drive replacements, software installations, upgrades, and much more.