Information Technology Management Consultant
Current• Participate in joint application design sessions during the initial design phase of DCFS Agile Project Portfolio Management Office (PPMO) project to discuss detail specifications for proposed system developments or enhancements.• Serve as OTS lead during DCFS Agile Project Portfolio Management Office (PPMO) project• Serve as Lead during the monitoring, executing and troubleshooting errors with batch jobs in IWS (IBM Workload Scheduler) for IE LITE and ACESS• Perform SQL queries for data analysis• Perform user acceptance testing for Louisiana Integrated Technology Eligibility system for project and maintenance operations phases• Troubleshoot test issues, record test results, track and prioritize defects in Jira• Performing C programming queries in Putty• Review user requests, test plans and playbooks for maintenance for deployment activities• Review and provide feedback on deliverables, technical documents, project plans, change requests and defects• Provides leadership, advice, training and mentorship to team members and other staff on best practices around software and usage• Create training documentation for different processes and programs used• Provide user support for Disaster Supplemental Nutrition Assistance Program (DSNAP)