Jasmine Ochoa

Jasmine Ochoa Email and Phone Number

Medical Records Specialist @ One Medical
san francisco, california, united states
Jasmine Ochoa's Location
Mesa, Arizona, United States, United States
Jasmine Ochoa's Contact Details

Jasmine Ochoa personal email

n/a
About Jasmine Ochoa

I am a creative and force driven individual. I excel in providing the best service to customers, employees and managers alike. I strive to do the best I can in any given situation and with the most effective problem solving skills possible.

Jasmine Ochoa's Current Company Details
One Medical

One Medical

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Medical Records Specialist
san francisco, california, united states
Employees:
1484
Jasmine Ochoa Work Experience Details
  • One Medical
    Medical Records Specialist
    One Medical Apr 2024 - Present
    Tempe, Arizona, United States
    • Maintain confidentiality and compliance with HIPAA regulations while managing and safeguarding sensitive medical information.• Collaborate with health insurance companies, third-party entities, and patients to address inquiries and resolve issues related to medical records.• Provide updates on medical record request statuses via phone communication, ensuring excellent customer service and adherence to privacy regulations.• Handle Health Effectiveness Data and Information Set (HEDIS) requests daily, ensuring compliance with quality standards and deadlines.• Process and fulfill medical record requests from patients, health insurance companies, and third-party requestors in a timely and accurate manner.
  • Mr. Magic Llc
    Customer Service Sales Representative
    Mr. Magic Llc Mar 2023 - Mar 2024
    Ohio, United States
    • Successfully conducted trading card transactions utilizing a customer-centric approach, fostering strong relationships with clients.• Demonstrated exceptional time management skills, efficiently balancing multiple responsibilities, including conducting trades, processing sales, and managing inventory.• Provided excellent customer service, resolving inquiries, and offering product recommendations to ensure a high level of customer satisfaction.• Trusted with store opening and closing duties, ensuring smooth operations and adherence to security protocols.
  • Expedient
    Entry-Level It Support
    Expedient Jul 2021 - Oct 2022
    Cleveland, Ohio, United States
    • Addressed client and employee technical inquiries via chat, email, and in-person to ensure timely resolutions.• Logged all requests and activities in the ticketing system, ensuring accurate documentation.• Authored standard operating procedures to facilitate common tasks for current and future employees.• Ensured secure transportation of materials following shipping and receiving protocols.
  • Ttec
    Customer Service Representative
    Ttec Dec 2019 - Oct 2020
    Westlake, Ohio, United States
    • Efficiently managed customer calls and chats in a fast-paced call center environment.• Assisted customers in resolving product usage and repair issues.• Facilitated successful onboarding of new hires through effective training and support.• Trained all available agents in out chat function at the start of our Work fromHome Initiative.
  • Jpmorgan Chase & Co.
    Flood Support/Mortgage Operations Specialist Ii
    Jpmorgan Chase & Co. May 2017 - May 2019
    Phoenix, Arizona Area
    • Processed new paperwork and validated data against established standards. Gathered and entered information for pre-approval and loan process, verifying complete and fully compliant insurance documentation.• Consistently recognized as one of the top Flood/Operations Specialists for outstanding performance.• Assumed lead duties, providing effective training and documentation to reinforce procedures and protocols.
  • Dillard'S Inc.
    Sales Associate
    Dillard'S Inc. Jun 2016 - Apr 2017
    Phoenix, Arizona Area
    • Helped customers navigate store, complete sales and process returns.• Maintained a calm demeanor and managed issues professionally and accordingto company standards.• Created great customer experiences through personalized sales support.• Managed multiple tasks simultaneously while meeting sales quotas.• Lifted, pushed, and pulled up to 25 pounds regularly.
  • Kohl'S
    Sales Associate
    Kohl'S Nov 2015 - Jun 2016
    Phoenix, Arizona Area
    • Responsible for greeting customers and processing customers’ purchases accurately and efficiently at the point-of-sale.• Maintained flow of customer interactions and solutions.•Provided excellent customer service to customers, co-workers, and management.• Daily multi-tasking and working in a team-oriented environment.

Jasmine Ochoa Skills

Adobe Creative Suite Advertising Email Marketing Graphic Design Marketing Communications

Jasmine Ochoa Education Details

Frequently Asked Questions about Jasmine Ochoa

What company does Jasmine Ochoa work for?

Jasmine Ochoa works for One Medical

What is Jasmine Ochoa's role at the current company?

Jasmine Ochoa's current role is Medical Records Specialist.

What is Jasmine Ochoa's email address?

Jasmine Ochoa's email address is jo****@****hic.com

What schools did Jasmine Ochoa attend?

Jasmine Ochoa attended Mesa Community College, Chandler/gilbert Community College, Skyline High School.

What skills is Jasmine Ochoa known for?

Jasmine Ochoa has skills like Adobe Creative Suite, Advertising, Email Marketing, Graphic Design, Marketing Communications.

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