My expertise lies in coordinating and booking airline / accommodation / transportation reservations for individuals, groups, and businesses while responding to and resolving customer questions and concerns. Complemented by my superior communication and multitasking skills, I excel at leveraging my deep expertise in travel operations—as well as my first-hand knowledge of desirable destination’s to facilitate excellent travel experiences and stimulate high levels of client retention and referrals.Additionally, I am confident in successfully coordinating travel arrangements encompassing various global destinations, modes of transportation, and price points for diverse customers to generate significant revenue growth.Given my talents in leadership, collaboration, and learning, I believe that a career is an ideal opportunity to utilize my abilities and develop as a diverse background professional, while simultaneously bringing value to the organization.Not only do I love assisting my superiors and training junior colleagues, but I also pride myself in my ability to take initiative, work independently and foster positive change. Throughout my experience in multiple financial roles and travel industry positions , I have achieved several successes, including:Coaching over 10 different travel consultants in proper procedures and booking compliance, boosting confidence and overcoming obstacles to ensure better customer experience and delivering white glove service to ensure our clients feel they are the most important priority. In closure I want to conclude I am a mature, candid individual who has and values integrity. My confidence in myself and those traits are the reason people tend to come to me for answers to questions even if I’m not in a leadership position. Even if I don’t know the answer, I know I can point someone in the right direction.