Jasmine Bradley Assoc Cipd Email and Phone Number

•Ensure all required information is provided to internal and external customers, stake holders, business partners, work councils, authorities etc. in a timely manner and with excellent quality •Ensure Line Managers understand the HR framework in the local market – e.g. HR policies and procedures, tools, legal requirements – and receive advice, coaching, training (where needed)•Monitor quality and quantity of work in the local HR team and actively seek opportunities for improvement by partnering with HR Managers from other Hubs, Centres of Expertise and HR Business Partners EMEA•Implement policies, procedures / processes or new documents when requested by Corporate HR and organize and facilitate trainings if needed•Support Line Managers in conducting and understanding more complex HR processes (e.g. Performance and Pay Review)•Coach Line Managers in conducting their role as people managers in line with the MK leadership expectations and if disciplinary actions are required they are in accordance with MK procedures and local law•Provide HRBPs comprehensive operational HR support.•Ensure local markets have MK Benefits and Healthcare (and pension) schemes in place.•Review / negotiate terms and conditions in partnership with Legal department and Compensations & Benefits; manage employees’ set-up and opting-out accordingly•Ensure Corporate recruitment is managed properly by utilizing the support of Talent Acquisition and all new joiners receive a quality on-boarding •Organize employee engagement events and identify / negotiate local options for Corporate discounts for MK employees Participate in projects on European or global level•Develop the team by setting smart goals and milestones and actively support and encourage continuous learning•Keep knowledge about labour law changes up to date and act as the senior reference point for all ER issues, advise the management and the team in handling sensitive ER and legal issues properly

• Management of the end-to-end employee life-cycle and oversight UK & EMEA shared mailboxes.• Development and implementation of people policies, procedures and process development.• Management of the HR on-boarding, inductions / off-boarding process across EMEA.• Subject matter expert for Maternity, Paternity and/or Adoption queries. with responsibility of parental leave within UK.• Subject matter expert and point of escalation for complex generalist queries.• Support the Director – Human Resources, EMEA / in-country HR-Business Partner in relation to Employee Relations matters.• Support the Director – Human Resources, EMEA on all TUPE / ARD / activities.• Supervise pre-employment screening in line of business requirements as required for new hires across EMEA.• Supervise all administration pertaining to the Company’s annual Bonus, Promotion and Salary Review processes.• Management of Invoices. • Subject matter expert and point of escalation for complex employee benefit queries.• Oversee the timely completion of Payroll entries within the EMEA countries, to ensure all variable data is included in time for payroll each month.• Support the EMEA Payroll Team with any HR related queries.• Management of the UK employee benefits platform.• Support the HR Director, with management of the employee benefit plan participation, and benefit renewals across EMEA.• Preparation and maintenance of agreed business reports.• Support the HRIS function with initiating new hires and processing leavers in a timely manner.• Supporting the HRIS function to request employee life-cycle changes via the formal approvals process.• Support the HRIS function with system development activities aimed at implementing new functionality that supports and streamlines HR data processing.• Acting as a champion of HR systems, new system implementation and system utilization.• Ensure that the HR & HRIS functions are acting in line with SOX obligations Cross-Functional Partnering.

• Accountable for the day to day work supervision of EMEA HRSS. Provide support, training and guidance to the EMEA HRSS team with the aim of maximising team capability, knowledge and focus on achieving SLAs and positive customer feedback.• Responsible for the operational support, problem-solving and resolution of a caseload focussing on more complex pre-, active, and post-employment activities in EMEA and/or supporting HRSS Coordinators to do the same. Also communicating effectively with all parties involved (internal and external customers, suppliers, colleagues and employees) in relation to these matters.• Accountable for monitoring data integrity and quality of HR data, communications and systems maintained by the HRSS team, including SAP/SuccessFactors and personnel records for all employees in EMEA. Ensure processes are properly followed and that data entries and records are accurate and up to date at all times.• Liaise with EMEA HR Operations Manager and HR leadership where appropriate to ensure team operational capability, performance, capacity, training needs and any issues impacting on the same are shared in a timely manner. Work with HR leadership to support resolution of the same.• Working closely with Payroll and other departments throughout HR to align and create smoother end to end processes. • Holding team meetings and sharing monthly NPS/CSATS scores via a presentation. • Being the point of escalation for complex and/or sensitive matters.• Leading in the implementation phase of new processes, systems and knowledge sources.• Lead, support, guide and motivate the team on a day to day basis.

•First point of call for the HR Shared Services team, acting as a Team Lead. Leading daily calls and training with the team. •Building strong working relationships with managers: influence, coach and upskill in people management across the business.•Supporting managers in recruitment and on-boarding, ensuring HR and Recruitment systems are well managed and up to date.•Assisting managers in managing and reducing sickness levels, preparing and analysing HR data.•Answering staff queries in relation to their employment in a professional and timely manner, whilst ensuring strict confidentiality and adherence to data protection laws.•Providing support and advice to managers on all aspects of employment relations in line with company policy, employment law and best practice.•Highlighting any concerns or risks to the business, to the HR Business Partner in a timely fashion meanwhile, at all times complying with the company’s policies and procedures, and actively supporting and promoting the company’s business objectives, operating model and core values.•Supporting the HR Business Partner/ HR VPs in ad hoc HR projects and with the implementation of organisational changes.•Investigate employee issues and complaints and offers solutions to ensure timely and appropriate actions are taken.•Handling Audits for the HR Team

• Providing PA and sales supports to two Account Managers dealing with 18 accounts in the restaurant sector.• Answering calls, monitoring Account Managers emails and arranging meetings on their behalf, updating diaries daily to ensure no meetings are missed.• Arranging travel usually within the UK sorting out hotels and transfers and confirming events with suppliers.• Daily reports on sales and stock availability using SAP and importing this to Excel sorting and using formulas.• Greeting visitors at all levels of seniority, attending meetings, writing agendas, taking minutes and presenting all documents needed on PowerPoint.• Producing 3-5 quotes a week for existing and new customers, setting up weekly conference calls with the Account Managers to go through what is needed.• Filing and ordering of stationary.