Jasmine Roberson Email & Phone Number
Who is Jasmine Roberson? Overview
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Jasmine Roberson is listed as Complex Customer Care Rep Sr at UnitedHealth Group at UnitedHealth Group, a with 108749 employees, based in Lenexa, Kansas, United States. AeroLeads shows a matched LinkedIn profile for Jasmine Roberson.
Jasmine Roberson previously worked as Complex Customer Care Rep Sr at Unitedhealth Group and Credentialing Coordinator at Shiftkey. Jasmine Roberson holds Associate Of Science - As, Health/Health Care Administration/Management from Johnson County Community College.
Email format at UnitedHealth Group
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About Jasmine Roberson
Motivated and results-driven customer service professional with experience in the customer service and medical records. I have over 5 years of experience in customer service and management setting where planning, organizing, and effective communication was critical. I also have over 5 years of experience in customer service in a fast-paced and high-volume customer support environment with a proven track record of driving customer adoption, retention, and satisfaction. I am skilled in training and educating others, leading a team, collecting data, analyzing data, tracking growth strong written and verb communication, addressing customers; needs, and having a solid understanding of customer success best practices.
Jasmine Roberson's current company
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Jasmine Roberson work experience
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Credentialing Coordinator
Maintain and update the credentialing database with accurate and current information related to providers' credentials, certifications, and licensure's. Accurately updated and maintained 300 records daily within online database, decreasing delivery time of onboarding documents, and reports to relevant healthcare organizations and insurance carriers.
Scheduling Supervisor
Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors. Worked with manager and supervisor to plan and coordinate production schedules. Streamlined driver scheduling process utilizing computer systems to reduce schedule errors by 90%, enabling efficient client bookings. Utilized customer relationship management (CRM)software to track and manage customer interactions, identify trends and issues, and develop personalized solutions to address customer needs. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Colleagues at UnitedHealth Group
Other employees you can reach at unitedhealthgroup.com. View company contacts for 108749 employees →
Patricia Wojcik
Colleague at Unitedhealth GroupBarrington Hills, Illinois, United States
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Varnika Shrivastava
Colleague at Unitedhealth GroupIndia
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KS
Kumari Sindya Sindhiya
Colleague at Unitedhealth GroupBokaro, Jharkhand, India
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Nivea Sharma
Colleague at Unitedhealth GroupGurugram, Haryana, India
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MD
Mike Durbano
Colleague at Unitedhealth GroupTrumbull, Connecticut, United States
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RB
Rebecca Burrowes
Colleague at Unitedhealth GroupWesterville, Ohio, United States
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Mayra Manson
Colleague at Unitedhealth GroupPhiladelphia, Pennsylvania, United States
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Pradeep Kumar Kolli
Colleague at Unitedhealth GroupUnited States
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Debra Mondschein
Colleague at Unitedhealth GroupSanta Ana, California, United States
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KS
Krysta Smith
Colleague at Unitedhealth GroupSavage, Minnesota, United States
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Jasmine Roberson education
Associate Of Science - As, Health/Health Care Administration/Management
High School Diploma
Frequently asked questions about Jasmine Roberson
Quick answers generated from the profile data available on this page.
What company does Jasmine Roberson work for?
Jasmine Roberson works for UnitedHealth Group.
What is Jasmine Roberson's role at UnitedHealth Group?
Jasmine Roberson is listed as Complex Customer Care Rep Sr at UnitedHealth Group at UnitedHealth Group.
Where is Jasmine Roberson based?
Jasmine Roberson is based in Lenexa, Kansas, United States while working with UnitedHealth Group.
What companies has Jasmine Roberson worked for?
Jasmine Roberson has worked for Unitedhealth Group, Shiftkey, and Bishop Concierge.
Who are Jasmine Roberson's colleagues at UnitedHealth Group?
Jasmine Roberson's colleagues at UnitedHealth Group include Patricia Wojcik, Varnika Shrivastava, Kumari Sindya Sindhiya, Nivea Sharma, and Mike Durbano.
How can I contact Jasmine Roberson?
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What schools did Jasmine Roberson attend?
Jasmine Roberson holds Associate Of Science - As, Health/Health Care Administration/Management from Johnson County Community College.
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