- 8 years experience within customer service and sales, across call centres and face-to-face.- Biggest achievement is reaching over £1,000,000 individual sales in first 2.5 months at Unite Students.- Experience speaking with the general public, and business professionals over the phone.- Being responsible for over 100 properties in a personal portfolio at LudlowThompson, which gained excellent organisation and time management skills.
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New Business ExecutiveOptimus May 2024 - PresentGreater Bristol Area, United Kingdom -
Love Saves The Day - AmbassadorTeam Love Jun 2020 - PresentPosting engaging content to create leads and encourage customers to purchase festival ticketsConnecting with customers via social media, such as Facebook and InstagramCommission based role where points are earned which can be used to purchase festival tickets and extras -
Marketing Account ExecutiveDma Europa Jan 2024 - Mar 2024Worcester, England, United KingdomSupporting and developing marketing campaigns on a B2B basis.Using CRM system to plan events, marketing projects and jobs. Book in and attend meetings with clients regarding the project brief. Analysing Media Kits and editorial calendars to conduct market research and analysis , including readership, to identify new opportunities and strategies.Give constructive feedback on content, such as copy, videos, advertisements etc, with attention to detail and creative thinking.Creating… Show more Supporting and developing marketing campaigns on a B2B basis.Using CRM system to plan events, marketing projects and jobs. Book in and attend meetings with clients regarding the project brief. Analysing Media Kits and editorial calendars to conduct market research and analysis , including readership, to identify new opportunities and strategies.Give constructive feedback on content, such as copy, videos, advertisements etc, with attention to detail and creative thinking.Creating and sending PR/press releases, and reaching out to editors. Creating and distributing marketing content. Show less -
Property AdministratorLudlowthompson Sep 2023 - Jan 2024Worcester, England, United KingdomWorking alongside property managers to complete a variety of tasks within a London property agency. The HQ is based in Worcester.Responsibilities include, drafting, signing and sending out notices and tenancy agreements. Chasing arrears with tenants and investigating account losses.Processing invoices, adding VAT and dealing with high value amounts.Maintenance management, responsible for a high volume portfolio. contacting contractors for jobs, and dealing with urgent and serious… Show more Working alongside property managers to complete a variety of tasks within a London property agency. The HQ is based in Worcester.Responsibilities include, drafting, signing and sending out notices and tenancy agreements. Chasing arrears with tenants and investigating account losses.Processing invoices, adding VAT and dealing with high value amounts.Maintenance management, responsible for a high volume portfolio. contacting contractors for jobs, and dealing with urgent and serious issues within properties. Working in a timely and efficient manner and using high level of customer service when speaking on the phone with landlords and tenants. Fast paced work due to the London property market. Required to be organised and have great time management skills. Show less -
Sales RepresentativeUnite Students Jun 2022 - Jul 2023City Of Bristol, England, United KingdomOver £1,000,000 individual sales reached during first 3 months in the company. Target of £200,000 consistently met each month.Sell rooms on both annual and short-term basis for over 170 properties in 25 university towns and cities nationwide.Establish, develop and maintain positive business and customer relationships.Report building.Sales logged in excel spreadsheet.Chase sales via phone calls and emails to ensure they have been completed, customers need to sign agreements… Show more Over £1,000,000 individual sales reached during first 3 months in the company. Target of £200,000 consistently met each month.Sell rooms on both annual and short-term basis for over 170 properties in 25 university towns and cities nationwide.Establish, develop and maintain positive business and customer relationships.Report building.Sales logged in excel spreadsheet.Chase sales via phone calls and emails to ensure they have been completed, customers need to sign agreements and pay advance rent before sale is closed.Dealing with high volumes of emails. Show less -
Customer Service RepresentativeHm Revenue & Customs Jan 2021 - Jun 2021United KingdomCOVID-19 Employers Helpline - First contact via telephone and web-chat for employers who require helpregarding the furlough scheme. Contact only with employers and accountants, not employees or generalpublic.PAYE sign ups - processing new business applications for PAYE. Taking data from applications andinputting it into HMRC system ETS. Includes completing background checks.Return Letter Service (RLS) - Processing and doing full checks in letters that have failed to be… Show more COVID-19 Employers Helpline - First contact via telephone and web-chat for employers who require helpregarding the furlough scheme. Contact only with employers and accountants, not employees or generalpublic.PAYE sign ups - processing new business applications for PAYE. Taking data from applications andinputting it into HMRC system ETS. Includes completing background checks.Return Letter Service (RLS) - Processing and doing full checks in letters that have failed to be delivered tocustomers from HMRC.Attention to detail to ensure accuracy in data entry and document preparation.Handling correspondence, emails, and phone calls, and directing them to the appropriate individuals ordepartments. Show less -
Customer Service RepresentativeGtech Jun 2018 - Jul 2020Worcester, England, United KingdomUse product knowledge to troubleshoot product failures or issues and provide a successful outcome,such as fixing the issue over the phone ore sending our replacement parts or products.Keeping to a maximum send out target both individually and for the team.Track and trace deliveries using online systems and communicate with other companies and couriers.Use upsell techniques to suggest I products to customers they may not have previously considered.Raise claims with couriers… Show more Use product knowledge to troubleshoot product failures or issues and provide a successful outcome,such as fixing the issue over the phone ore sending our replacement parts or products.Keeping to a maximum send out target both individually and for the team.Track and trace deliveries using online systems and communicate with other companies and couriers.Use upsell techniques to suggest I products to customers they may not have previously considered.Raise claims with couriers about missing parcels and deal with fraudulent activity.Gap in employment due to travelling South East Asia and Covid-19. Show less
Jasmine Robinson Education Details
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Event CrowdEvent Management -
Digital Marketing Strategy -
Hereford College Of ArtsDistinction -
Distinction
Frequently Asked Questions about Jasmine Robinson
What company does Jasmine Robinson work for?
Jasmine Robinson works for Optimus
What is Jasmine Robinson's role at the current company?
Jasmine Robinson's current role is New Business Executive.
What schools did Jasmine Robinson attend?
Jasmine Robinson attended Event Crowd, University Of The Arts London, Hereford College Of Arts, University Of The Arts London.
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Jasmine R.
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2cambridgeeducationgroup.com, gmail.com
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