Jasmine Ryan Email & Phone Number

Rochester, NY, US

United States

Organize computer security architecture and develop detailed cyber security designsReview٫ develop and implement security measures for the protection of computer systems٫ networks and informationDefine system security requirements and prepare reports on your resultsReview and document standard operating procedures and protocolsConfigure and troubleshoot.

-Install, administer, and troubleshoot network security solutions.-Update software with the latest security patches and ensuring the proper defenses are present for each network resource.-Perform vulnerability and penetration tests, identify and defend against threats, and develop disaster recovery plans.-Configure security systems, analyze security.

• Acted as a primary point of contact for customers throughout the problem-resolution process, skillfully addressing issues, outlining action plans, delivering progress updates, and effectively conveying final resolutions.
• Demonstrated proficiency in software support and physical security systems, encompassing access control and video surveillance, contributing to a holistic understanding of security infrastructure.
• Specialized in the management of physical security components, including card readers, electrified locks, door contacts, and exit devices, ensuring the seamless operation of security systems.
• Leveraged in-depth knowledge of networking fundamentals, including TCP/IP, DNS, SSL, and related concepts, to enhance threat detection and response strategies within the organization.
• Employed advanced troubleshooting techniques to identify and reproduce software defects, facilitating the resolution process and minimizing system disruptions, while also collaborating closely with Production and.

Rochester, New York Area

• Proficiently installed, serviced, and maintained a variety of equipment, including ATMs, teller cash automation systems, safes, kiosks, and self-service solutions, ensuring optimal functionality for clients.
• Advised customers on preventative maintenance measures and equipment configurations, proactively contributing to customer satisfaction and long-term relationships.
• Demonstrated the ability to identify and resolve technical issues promptly and effectively, with a focus on achieving customer satisfaction. Responsible for managing follow-up services and escalating complex problems.
• Maintained a secure and accurate inventory of tools and parts, ensuring that necessary resources were readily available for on-site repairs and maintenance tasks.
• Conducted skilled repair work on electronic and electro-mechanical components, leveraging technical expertise to minimize equipment downtime and maximize operational efficiency.