Jasmine Sek Email & Phone Number

Toronto, On, Ca

Markham, Ontario, Canada

Markham, Ontario, Canada

● Provider of sound working knowledge in all of the bank’s major lending products and credit facilities, including real estate-secured products and personal lending● Creates and follows up on leads from clientele, assisting current and prospective customers with lending decisions to help them achieve their financial goals● Diligently completes term-portion renewals and credit applications while operating within the bank’s risk appetite and adhering to the necessary regulatory… Show more ● Provider of sound working knowledge in all of the bank’s major lending products and credit facilities, including real estate-secured products and personal lending● Creates and follows up on leads from clientele, assisting current and prospective customers with lending decisions to help them achieve their financial goals● Diligently completes term-portion renewals and credit applications while operating within the bank’s risk appetite and adhering to the necessary regulatory compliance● Thoroughly analyses the financial status, the prior credit history and the properties offered as collateral to determine the feasibility of extending credit and setting realistic expectations● Works closely with the internal credit decision centres to ensure credit applications meet regulatory standards and the clients’ financial situations are clear prior to adjudication● Quickly performs clerical account maintenance to ensure all deposit accounts remain free and clear of holds or freezes, remaining active to service the clients’ existing debt obligations● Maintained sound client pipeline ensuring all client callback’s completed on time to ensure steady flow of business and to exceed department goals● Effectively communicated with internal partners and clientele alike ● Achieved a score of 90 on the Legendary Experience Index (LEI) for Q2 of the business year, exceeding department goal of 59 Show less

● Acts as the first point of contact in support of compromised card information, fraud preventive measures, and situations of a high-risk nature to the bank● Offers trusted resolutions and tailored advice to clients with utmost care and concern – consistently going above and beyond with two League of Legend awards serving as evidence● Expertly ensures the necessary due diligence is taken to uphold the appropriate compliance and accuracy in every call, making every customer interaction… Show more ● Acts as the first point of contact in support of compromised card information, fraud preventive measures, and situations of a high-risk nature to the bank● Offers trusted resolutions and tailored advice to clients with utmost care and concern – consistently going above and beyond with two League of Legend awards serving as evidence● Expertly ensures the necessary due diligence is taken to uphold the appropriate compliance and accuracy in every call, making every customer interaction seamless while minimizing risk to the bank ● Skillfully analyses patterns in fraudulent activity, and liaises with upper management to report fraud trends and with detection teams to prevent client-intentional fraud● Efficiently utilizes multiple programs and applications in order to quickly synthesize and report critical information in order to provide a legendary experience for clients and multiple partnered TD banking departments Show less

Markham, Ontario

● Ensured every customer received prompt and courteous service through effective salesmanship while cultivating sound relationships with many of them, even during seasons of high foot-traffic● Expertly exceeded the store’s sales quotas on a daily, weekly, and monthly basis – consistently ranked 1st in the district and with a sales conversion rate of 50 per cent through upselling● Supported the onboarding and training processes of new hires through one-on-one coaching and shadowing… Show more ● Ensured every customer received prompt and courteous service through effective salesmanship while cultivating sound relationships with many of them, even during seasons of high foot-traffic● Expertly exceeded the store’s sales quotas on a daily, weekly, and monthly basis – consistently ranked 1st in the district and with a sales conversion rate of 50 per cent through upselling● Supported the onboarding and training processes of new hires through one-on-one coaching and shadowing, specifically in improvement of sales techniques● Always maintained a high level of visibility and energy on the cafe, and preserved its reputable visual presentation while sanitary space Show less

Hamilton, Ontario

Responsible for preparing assessment arrangements alongside Economic Professors.Supervised in-class assessments to promote academic honesty among students