• Quickly learned the operations field of Landscape Architecture and Urban Planning• Took initiative to start planning and executing office cultural events including holiday parties, appreciation lunches, client appreciation party, all-company retreats, etc.• Developed new ‘Applicant Tracking’ system for recruiting process across eight offices• Worked with HR Director to schedule, interview and hire AR Specialist, AP Specialist, RAM Coordinator, IT Support and a variety of other roles• Coordinated individual travel for multiple Principals; airfare, hotel, rental car• Trusted with confidential company information like salaries, peer feedback, accounting information etc.• Developed new ‘Performance Review’ tracking system for each quarter, accounting for about 40 team members per quarter• Sharpened my interview skills and found passion for connecting with people• Gained confidence while acting as HR representative in performance reviews• Gave kind, compassionate and constructive feedback to team members during their performance reviews• Continued planning and executing office cultural events• Built and grew trustworthy relationships with companies Principal team through accountability and compassion• Played fundamental role in college Career Fair participation and travel coordination for attendees through organized and efficient processes• Provided excellent customer service to clients while occasionally sitting at reception

• Internally promoted to Regional Manager after three years of dedication and loyalty in the Administrator role• Manage and oversee 12 full-time direct reports, 150 paid staff coaches and 200 volunteer coaches• Ability to multi-task and stay focused and calm in the oversight of multiple programs; Competitive, Recreational, Camps, Tournament and an Indoor Facility • Build strong and positive relationships with partnering organizations and contacts• Responsible for managing a $2,000,000 budget • Responsible and POC for clubs’ largest tryout event - organize, attend and oversee three-day event and ensure smooth execution of setup and processes • Coordinate budgets, airfare, hotel and rental vans for Showcase tournaments including 210 players, coaches, chaperones and directors respectively • Coordinate, plan and execute 300-person fundraising event • Run weekly staff meetings, monthly 1:1 meetings with all direct full-time staff and yearly Performance Evaluations; continually providing feedback• Ensure a culture of customer service is understood and delivered, providing a high standard of customer care at every age, level, and program• Create opportunities for staff-building, developing a strong sense of community and camaraderie within the region• Track and resolve disputes; employees, parents, players, coaches, etc. • Liaison between director reports and Executive team• Implement the development of documentation for implementation of club onboarding, creating an early baseline of standards and level of execution that is consistent across all programs• Support club through COVID-19 pandemic and adapt current club policies to allow club to succeed and support families • Exhibit true professionalism throughout the organization

• Help facilitate merge, growing club from 2,000 players to 10,000 state wide • Build training schedules based on coaching conflicts and limited field space • Coordinate with other Youth Soccer Clubs and the Colorado Soccer Association to schedule roughly 650 league games with 65 teams and 1,130 players • Provide excellent customer service for current and prospective membership • Draft and manage Communication Calendar while in constant communication with families regarding important availability, dates and events • Provide mediation between technical staff while making club wide decision

- Provide a protected visitation and therapeutic intervention between children and non-custodial parents- Responsible for the safe transport of children to and from visits- Thoroughly document visit by five-minute intervals- Serve as a liaison between supervisor, case managers, non-custodial parents and caregivers - Handle confidential situations with discretion, respect, and sensitivity

• Welcome and greet customers• Treat customers with respect• Continually improve customer service• Be familiar with opening and closing procedures • Assist co-workers and management in any way

- Work directly under the supervision of police staff- Assist in the planning of the Merit Awards Ceremony- Edit officer write ups, organize mailing lists, check-in officers- Organize Department events and assist with daily work- Managed, organized and launched annual Youth Wisconsin Police Explorer Challenge

• Welcome and assist visitors• Process incoming and outgoing mail• Order supplies and request maintenance on office equipment• Schedule and coordinate office meetings• Provide administrative support to about 110 users• Responsible to not share private information• Utilize Microsoft Office (Word, PowerPoint, Excel)

• Greet Students and professors as they enter the office• Utilize Microsoft Office (Word, PowerPoint, Excel)• Create detail oriented documents for professors and graduate students• Deliver documents on campus to perspective professors