Jasmine H. Bowen Email & Phone Number

Chicago, Illinois, United States

Madison, Wisconsin

▪ Supervises a team of 9 Medicaid Program & Policy Analysts specializing in Medicaid benefits policy (ForwardHealth Handbook policy, State Plan, Administrative Code, State Statute). ▪ Manages priority projects focused on expanding access and equity, including development of a 1915(i) state plan housing benefit, telehealth, reimbursement for interpretation services, prenatal care coordination program integrity systems improvements, and dental initiatives to promote provider participation▪ Partners with claims system, rate-setting, fiscal, clinical, stakeholder, and service delivery model partners in launching new and improving existing Medicaid benefits. ▪ Implements strategies to streamline the policy development process by working with project managers and policy analysts to define key deliverables, set expectations around policy briefings and issue escalation, build connections with key subject matter experts cross-bureau, and develop policy development project tools to help analysts effectively navigate the process for vetting and progressing project work effectively. ▪ Resolves provider, advocacy group, and other stakeholder policy inquiries to resolve member and provider billing issues.

Madison, Wisconsin, United States

▪ Implemented 3 managed care value-based payment (Pay for Performance) programs with managed care capitation rate incentive and withhold criteria to increase vaccination rates, increase consumer satisfaction, increase member engagement in Competitive Integrated Employment, and improve quality of Assisted Living Communities.▪ Analyzed, visualized, and presented compliance and quality data in 5+ Tableau dashboards to advance a data-driven culture of continuous improvement.

Madison, Wisconsin

▪ Developed and implemented quality improvement strategy for the Family Care, Partnership, and IRIS adult long term care programs providing home and community-based services for Medicaid beneficiaries.▪ Launched statewide, customer-facing scorecard evaluating performance of Managed Care Organizations (MCOs), IRIS Consultant Agencies (ICAs), and Fiscal Employer Agents (FEAs) to increase informed choice and enhanced decision-making for consumers.▪ Managed policy implementation of value-based payment (pay for performance) incentive schemes to further state initiatives to increase customer satisfaction, participation in Competitive Integrated Employment, and quality of Assisted Living Communities.▪ Engaged with community advocate organizations, contractor leadership, and quality leaders to define, design, develop, and implement quality improvement initiatives.

Madison, Wisconsin Area

▪ Managed team of 9 configuration analysts for the build and future implementation of the Emergency Department and Interoperability modules of the EHR software for Alberta Health Services, a Canadian provincial healthcare network of more than 100 urban and rural hospitals.▪ Presented, reported on, and met project deadlines, leading team to successful on-track completion of the first wave of software configuration.▪ Facilitated customer-driven meetings with physicians, nurses, and healthcare executives to make configuration decisions supporting clinician ease-of-use, compliance, and patient safety.▪ Engaged subject matter experts in patient movement discussions to identify technical needs for documenting patient transitions of care.▪ Provided on-the-floor support for an Emergency Department going live on Epic, working directly with clinicians and staff to manage the transition between EHR systems.

Bedford, Massachusetts

• Performed data analysis to identify root causes of delays in the outpatient lab order process and facilitated a cross-disciplinary workgroup supporting the Six Sigma Black Belt project.• Conducted a time study on the hospital policy update process to identify process waste, created a value stream map to visualize the current state process and proposed future state, and presented improvement ideas to the Risk Manager and Quality Management Officer.• Hosted the medical center’s Improvement Summit showcasing 21 hospital-wide DMAIC improvement projects, covering 15 service lines. 5 projects were selected for presentation at the Regional Improvement and Innovation Summit for diffusion of best practices.• Coached four teams (18 team members) throughout a 16-hour Six Sigma Yellow Belt Training for the Home-Based Primary Care service line in support of project development and adoption of lean culture.• Executed completion of 40 updated policies through interaction between senior leadership and subject matter experts in support of facility compliance.

Waukesha, Wi

• Executed completion of 5-year contracts with 28 suppliers of mechanical components as part of the risk management program to protect price, quality, and continuity of supply to fulfill customer demand.• Negotiated $127,000 annual cash increase for the business by increasing supplier payment terms to improve cash flow. Protected 700+ items across 6 product families through collaboration with Supplier Quality Engineers, Sourcing Leaders, and Legal Counsel.• Visited 3 fabrication and machining suppliers to participate in a Quarterly Business Review and negotiations to identify opportunities for price deflation through commodity index tracking, purchase volume adjustment, and should-cost comparison.

Center For Integrated Healthcare Delivery Systems

• Value mapped the patient care journey for patients with Parkinson’s Disease to propose interventions for improved healthcare coordination during care setting transitions.• Presented at a best practices symposium on care coordination at university Ecole Centrale Paris.

Troy, Ny

• Contributed to a Lean Production Preparation Process team to coordinate integration of 2 new tools for improved standard work, ergonomic efficiency, and sanitary standards. Utilized lean tools including Trystorming, 7 Ways, 5S, Kaizen Newspaper, and a Gemba Walk to foster team collaboration and continuous improvement. Reported out to other lean teams and the business team.• Upheld ethical responsibility and quality assurance goals by modifying the safety classification of 600+ detector components for both the main site and 3 external sites.• Investigated elevated electrostatic discharge damage affecting quality of x-ray imagers and presented data to the engineering team using Minitab. Data led to the Statistical Process Controls team’s decision to immediately employ protective measures for the imagers.• Assessed ergonomic risks in a loading dock and office setting using Risk Factor Analysis, Design for Ergonomics, and the NIOSH lifting equation. Proposed an ergonomic improvement for detector packaging to minimize vertical and horizontal extension.• Supported the Flexible Printed Circuits research team by testing assemblies to speed the technology’s transition from research to production.

University Park, Pa

Performed a landscape analysis for the Gestational Weight Gain project to aid in development of an app for the Hershey Medical Center that facilitates more effective self-guided information seeking for newly pregnant women