Jasmine H. Bowen Email & Phone Number

Chicago, Illinois, United States

Madison, Wisconsin

• Supervises a team of 9 Medicaid Program & Policy Analysts specializing in Medicaid benefits policy (ForwardHealth Handbook policy, State Plan, Administrative Code, State Statute).
• Manages priority projects focused on expanding access and equity, including development of a 1915(i) state plan housing benefit, telehealth, reimbursement for interpretation services, prenatal care coordination program.
• Partners with claims system, rate-setting, fiscal, clinical, stakeholder, and service delivery model partners in launching new and improving existing Medicaid benefits.
• Implements strategies to streamline the policy development process by working with project managers and policy analysts to define key deliverables, set expectations around policy briefings and issue escalation, build.
• Resolves provider, advocacy group, and other stakeholder policy inquiries to resolve member and provider billing issues.

Madison, Wisconsin, United States

• Implemented 3 managed care value-based payment (Pay for Performance) programs with managed care capitation rate incentive and withhold criteria to increase vaccination rates, increase consumer satisfaction, increase.
• Analyzed, visualized, and presented compliance and quality data in 5+ Tableau dashboards to advance a data-driven culture of continuous improvement.

Madison, Wisconsin

• Developed and implemented quality improvement strategy for the Family Care, Partnership, and IRIS adult long term care programs providing home and community-based services for Medicaid beneficiaries.
• Launched statewide, customer-facing scorecard evaluating performance of Managed Care Organizations (MCOs), IRIS Consultant Agencies (ICAs), and Fiscal Employer Agents (FEAs) to increase informed choice and enhanced.
• Managed policy implementation of value-based payment (pay for performance) incentive schemes to further state initiatives to increase customer satisfaction, participation in Competitive Integrated Employment, and.
• Engaged with community advocate organizations, contractor leadership, and quality leaders to define, design, develop, and implement quality improvement initiatives.

Madison, Wisconsin Area

• Managed team of 9 configuration analysts for the build and future implementation of the Emergency Department and Interoperability modules of the EHR software for Alberta Health Services, a Canadian provincial.
• Presented, reported on, and met project deadlines, leading team to successful on-track completion of the first wave of software configuration.
• Facilitated customer-driven meetings with physicians, nurses, and healthcare executives to make configuration decisions supporting clinician ease-of-use, compliance, and patient safety.
• Engaged subject matter experts in patient movement discussions to identify technical needs for documenting patient transitions of care.
• Provided on-the-floor support for an Emergency Department going live on Epic, working directly with clinicians and staff to manage the transition between EHR systems.

Bedford, Massachusetts

• Performed data analysis to identify root causes of delays in the outpatient lab order process and facilitated a cross-disciplinary workgroup supporting the Six Sigma Black Belt project.
• Conducted a time study on the hospital policy update process to identify process waste, created a value stream map to visualize the current state process and proposed future state, and presented improvement ideas to.
• Hosted the medical center’s Improvement Summit showcasing 21 hospital-wide DMAIC improvement projects, covering 15 service lines. 5 projects were selected for presentation at the Regional Improvement and Innovation.
• Coached four teams (18 team members) throughout a 16-hour Six Sigma Yellow Belt Training for the Home-Based Primary Care service line in support of project development and adoption of lean culture.
• Executed completion of 40 updated policies through interaction between senior leadership and subject matter experts in support of facility compliance.

Waukesha, WI

• Executed completion of 5-year contracts with 28 suppliers of mechanical components as part of the risk management program to protect price, quality, and continuity of supply to fulfill customer demand.
• Negotiated $127,000 annual cash increase for the business by increasing supplier payment terms to improve cash flow. Protected 700+ items across 6 product families through collaboration with Supplier Quality Engineers.
• Visited 3 fabrication and machining suppliers to participate in a Quarterly Business Review and negotiations to identify opportunities for price deflation through commodity index tracking, purchase volume adjustment.

Center For Integrated Healthcare Delivery Systems

• Value mapped the patient care journey for patients with Parkinson’s Disease to propose interventions for improved healthcare coordination during care setting transitions.
• Presented at a best practices symposium on care coordination at university Ecole Centrale Paris.

Troy, NY

• Contributed to a Lean Production Preparation Process team to coordinate integration of 2 new tools for improved standard work, ergonomic efficiency, and sanitary standards. Utilized lean tools including Trystorming, 7.
• Upheld ethical responsibility and quality assurance goals by modifying the safety classification of 600+ detector components for both the main site and 3 external sites.
• Investigated elevated electrostatic discharge damage affecting quality of x-ray imagers and presented data to the engineering team using Minitab. Data led to the Statistical Process Controls team’s decision to.
• Assessed ergonomic risks in a loading dock and office setting using Risk Factor Analysis, Design for Ergonomics, and the NIOSH lifting equation. Proposed an ergonomic improvement for detector packaging to minimize.
• Supported the Flexible Printed Circuits research team by testing assemblies to speed the technology’s transition from research to production.

University Park, PA

Performed a landscape analysis for the Gestational Weight Gain project to aid in development of an app for the Hershey Medical Center that facilitates more effective self-guided information seeking for newly pregnant women