(3rd Grade Teacher [all subjects] and 5th/6th Grade Humanities/Science Teacher)• Provided instruction in multiple content areas • Internalized and executed grade level lessons with fidelity• Created PowerPoint presentations to engage visual learners • Created a classroom culture of joy and urgency with high expectations for all scholars• Administered formal and informal assessment on all scholars throughout the academic year• Maintained accurate and detailed documentation on scholar progress through portfolios, report cards, and assessment files/trackers using Google Suite and other software• Used scholar data to provide acceleration and support interventions • Communicated regularly with parents regarding scholar progress• Collaborated with grade level team to plan lessons, internalize plans, and analyze scholar data• Provided scholars with valuable feedback on classwork, assessments, and behavior • Met performance metrics for effective teaching and behavior management • Managed, multitasked, and prioritized a variety of tasks meeting all deadlines

-Designed lesson plans using the Georgia Standards of Excellence-Followed the Fulton County Pacing Guide to determine standard progression -Instructed students in 6th grade ELA content -Implemented data to drive instruction-Issued formative and summative assessments to gage where students are -Collaborated with colleagues on best practices and lesson planning-Communicated with parents, colleagues, and staff in timely fashion on student progress-Adapted to in-person and remote learning environments as needed due to pandemic

-Engaged preschool-aged students in educational play (learning through manipulatives, pretend play, read alouds, etc.) -Equipped students with age-appropriate skills such as potty training, handwashing, family-style eating, sharing, etc.)

-Provided customer care for customers of client gyms seeking assistance with their gym memberships-Managed a plethora of gym membership accounts-Answered a high volume of calls and emails from customers needing various levels of support-Assisted customers with canceling memberships-Assisted clients (gym owners) with various account needs-Inputted trusted data into database while simultaneously assisting customers on calls

-Provided customer service to clients and potential clients via phone and email-Scheduled consultations for potential clients-Managed calendars and appointments using Google Calendar and Sign-Up Genius-Managed client records in CRM system-Prepared reports and analyzed data and trends

• Provided excellent customer service to employees of client companies reporting compliance violations• Answered a high-volume of calls, following proper call standards and procedures• Exceeded performance goals for call quality and handling, schedule adherence, and attendance • Ensured all key questions were asked in order to write an accurate, detailed report