https://www.californiacasa.org/become-a-casa

 Managed Point of Care project across the enterprise Developed business requirements for projects and work efforts for Pharmacy, Lab and other hospital efforts. Investigated root cause for outages of various systems to prevent future losses of $500k Moved 26 Lab analyzer Projects from intake through approval including costs, IS purchasing and coordination  Managed IS implementation for lab analyzers across multiple locations in FDA regulated labs Investigated root cause for outages of various systems.  Designed & created SharePoint site for tracking of clinical efforts and portfolio management reducing time by 50% Developed requirements, training and rollout of temperature and asset tracking systems at multiple sites   Worked with California Department of Public Health on interfaces to healthcare record system (Epic) for 60% reduction in clinical time spent. Managed Pyxis upgrade at multiple pharmacies  Built and trained rollout of new departmental process to increase business value in clinical areas

- Program and event planning- Financial reviews- Costume design

- Worked with business teams to create Level 5 process flow for new system Leak Survey process- Worked with business teams to develop detailed requirements- Managed change control process for project requirements - Interfaced between business and technical staff- Test lead for Leak Survey application

− Led infrastructure build of data center space including cabling, network & monitoring systems. (Waterfall)− Worked with a variety of IT groups on asset management and reporting system upgrades.− Led US-wide data center network expansion (SCRUM)− Drove the transition of jobs from existing backup server to new expanded backup environment (SCRUM)− Developed process for handoff of construction projects and management of IT Build.

PM for Yard Optimization project and Meter Traceability (Waterfall)- Developed implementation process for yard reorganization that used employee engagement as a key force in designing a local task plan and creating enthusiastic team members- Successfully piloted 12 locations using implementation process and a team of 10.- Developed implementation plan (MS Project) for 83 yard schedule and preparatory tasks- Documented business processes (Visio) for asset management environment and system transactions- Identified and documented business benefits, scope and system integration issues

Temporary position supporting the Operational Administration Department- Supporting Operational Administration Manager with field office communications including distribution lists, project liaisons and staff meetings.- Created rollout plan and initial implementations of document scanning project to 300 offices; coordinating plans, risks and issue resolution between corporate management and field office staff.

Owner of Jazzy Crafts in Castro Valley, CA- Successfully opened and managed a craft supply store from conception to ongoing maintenance including budgeting, purchasing, accounting, customer service, class design and teaching.- Designed and maintained company website, Facebook page, blog and email systems. - Implemented and maintained a full POS system including PCI compliance. - Developed and maintained business plan including staffing, contingency, marketing and financials.

- Managed budgets up to 15 million dollars impacting international areas and up to 10 departments per project.- Experienced in project lifecycle management including scoping, planning, execution, closure, etc.- Directed many key projects including: SOX process implementation and audit management, SAP system go-live and user interface rollout, WAN conversion to 50+ locations.- Controlled vendor selection process for support and outsourcing services.- Partnered with CIO to manage initial IT SOX process implementation, audit and integrated ongoing processes with technology for optimal performance.

- Lead engineer for design, installation and “Third Level” support of 100+ WAN connections.- One of two engineers responsible for designing and project managing additions to existing networks.- Total responsibility for Tivoli NetView network management system using SNMP.- Supervised and trained new technical staff and contract personnel.- Develop project tasks, monitor milestones for network related projects.

Manager, Technical Services - Desktop- Plan and implement Windows NT and PeopleSoft client software roll-out across 200+ workstations- Develop project tasks, monitor milestones.- Managed team responsible for supervision and maintenance of end-user computing services.Sr. Network Technician & Project Leader- Create, plan and execute company-wide systems enhancement projects.- Implementation and support of multi-protocol network throughout 20 locations.

- Installed and supported all company LANs and the WAN.- Responsible for supervision and maintenance of end-user computing services.- Transitioned paper system to networked PC infrastructure for customer service.