I’m a results-driven professional with experience in customer success and data analysis. I specialize in building strong relationships with clients, improving satisfaction, and helping businesses grow. In my roles, I’ve helped companies save money, increase revenue, and improve customer retention.At CLC Lodging, I worked with hotel partners to make sure payments were timely, improved customer training, and identified ways to reduce costs, saving $600,000 for a major client. I also helped increase revenue by reinforcing contracts and keeping communication open with clients.While at Marriott International, I worked with loyal customers to create personalized experiences, improve satisfaction, and build lasting relationships.I’m passionate about using data and problem-solving to deliver great service and results. Let’s connect to see how I can help your business succeed.