Designated to greet and welcome patients, visitors, and vendors. Register patients for outpatient surgery. Verify insurance information and collect due balance during check-in. Recalculate all financial discrepancies during the check-in process. Create patient charts for nurses and doctors. Liaise with patients by providing valuable information to ease the process flow required to ensure patients get the best medical care. Maintain confidentiality of all medical records and other sensitive data of patients. Carefully review medical records for accuracy and completion as required by insurance companies.Key Contributions & Accomplishments:*Demonstrated competent performance in optimizing patient satisfaction, provider time, and treatment room utilization by scheduling in-person or telephone appointments.*Achieved high results by compiling, processing, and maintaining patients' medical records consistent with the health care system's medical, administrative, ethical, legal, and regulatory requirements.

Collaborated with management to ensure the efficient flow of daily operating room schedules. Maintained patient confidentiality, respecting patient dignity. Adjusted operating room schedules and communicated any changes to the surgeon’s offices and appropriate staff. Obtained preliminary patient information from clinical and surgical staff, entering data into Surginet. Coordinated with physicians, residents, doctor's offices, anesthesia, and patients to schedule invasive procedures.Key Contributions & Accomplishments:*Achieved optimal performance levels by organizing the operating room surgery schedules to efficiently maximize the use of operating rooms, staff, and equipment.*Evaluated, organized, and scheduled physician requests for continuing patient care, including consults, diagnostic testing, and surgical procedures.

Tasked with greeting patients and visitors, checking patients in and out, as well as obtaining necessary documentation. Gathered and verified insurance authorizations and precertification. Completed medical record release requests, in addition to scheduling and confirming patient appointments. Collected co-payments and reconciled all daily reports and deposits for accuracy. Delivered office and clerical support to assigned areas.Key Contribution & Accomplishment:*Enhanced quality outcomes by establishing work procedures and standards to improve efficiency and effectiveness in an office with strong people management skills.*Maximized team effort while performing general clerical duties and other administrative work to support daily functions.

Charged with greeting and checking in patients, in addition to scheduling and confirming appointments while providing high-quality customer service. Collected co-payments and verified insurance coverage. Responded promptly to patient billings and financial inquiries and directing to the appropriate departments. Maintained a professional demeanor when interacting with patients and staff in the clinic setting. Assisted patients with obtaining appointments, clinic, and provider information and rescheduling as required

Coordinated all sales, merchandising, and guest service functions. Ensured quality and productivity standards and goals were achieved to enhance sales profits. Responded to customer complaints effectively. Managed about 8 employees, setting coaching revenue goals for the employees. Maintained inventory levels by tracking sales data to identify underperforming products or items that were out of stock too often.Key Contributions & Accomplishments*Increased focus on customer service through training programs aimed at engaging customers in order processing and resolving issues faster than industry standards.*Enhanced customer experience by utilizing approved consultative selling practices and guidelines to identify customer needs, provide appropriate solutions, and generate sales.