I’m an administrative professional with over 15 years of experience leading and supporting teams, operations, and special projects and programs. As an interpersonal people person, I pride myself on my ability to build relationships, make connections across organizational departments, and serve as the go-to resource for internal and external stakeholders. I’m passionate about using my analytical skills to identify ways to improve business processes and help others perform at their best. As a Coordinator for Verizon, I wore many hats and supported my team members and senior leadership through calendar, scheduling, and event coordination. I also went above and beyond to collaborate across organizational levels, routinely conducting gap analysis and investigations to identify areas for increasing efficiency and developing professional skills through workshops and trainings. Through anticipating business needs and developing proactive solutions, I was recognized several times through awards for my performance and for developing high-performing teams. In addition to my daily administrative responsibilities, I also successfully managed special projects including stepping in as interim supervisor during a change management process, and launching a Work from Home pilot program (before COVID!). This program was well-received, eventually developing into its own department and serving as a best-practice model for other organizations. Whether developing a project, program, or team, I rise to the challenge and succeed because of my ability to act as the “glue” between executive leadership, supervisors, directors, and employees. Key Strengths: Customer Service | Executive Administration | Event Coordination | Process Improvements | Records ManagementLet’s connect! Or email me at jasminetraylor75@gmail.com