Drive branch operations. Work closely with sales to drive branch production. Design and execute staffing plan to ensure excellent service to valued clients. Maintain up to date knowledge of your assigned geographic markets. Communicate and coordinate various aspects of branch operations to ensure compliance with workers compensation, unemployment, human resources, legal requirements, etc. Manage the financial aspects of branch operations, including budgeting, forecasting, and P&L review. Expand brand awareness by establishing and maintaining community relationships. Develop and implement an effective recruiting plan to meet current and future hiring needs. Use operational information and technology to drive improvements in order fulfillment, recruiting, safety, and retention of associates and clients. Ensure client satisfaction by monitoring activities, adjusting plans or services as needed, making regular in-person visits, and identifying additional client needs to grow the business. Hire, train, and develop team members to create a fully operational and qualified staff. Set goals and drive accountability to ensure team performance. Promote colleague retention and professional growth.

Drive branch operations for Jacksonville office for AppleOne Employment Services brand. Run a blended desk, managing client business development in Jacksonville FL market for business growth and recruitment efforts including interviewing and scheduling to fill open job orders in FL market. Lead, coach, training, mentor and develop all staff so that they meet and exceeds all branch productivity requirements. Review performance with staff weekly (scorecard), monthly, quarterly and annually. Performance management. Develop and maintain a sales cycle to promote new and existing client development. Maintain a proactive recruiting campaign for qualified candidates. Quality control, responsible for control of P&L expenses, continuously follow ISO requirements.

Partnered w/Citrix RPO Client ($1 mil account, 40% over goal) and Think Together RPO Client for NewClient Launches and Team Management; Managed 21 Coordinators on Citrix account and 6 Recruiterson Think Together accountRPO Client Delivery PartnerGlobal Stakeholder ManagementProgram ManagementImplementationDeliverance of Quarterly Business Reviews (QBRs)Compliance AuditsReportingQuarterly Operating Plans (QOPs)Training and Development; Leadership DevelopmentPerformance Management; Succession PlanningTarget MarketingGlobal Team ManagementOnboarding/Offboarding Team MembersFoster Employee Engagement and Champion CultureOver 1500 interviews scheduled by team over course of 2022. 92% for SLA's goals.Additional Activities:Special Advisor of Elevate NA Women's Employee Resource Group 2022-2023DEI Champion for ERGJacksonville Hub Employee Activities Committee Lead 2019-2023

Partnered with Fresenius Medical Care, North America RPO client as Recruitment Partner; $10-$12mil accountStakeholder Management w/Senior LeadershipArea Lead for East VA RegionImplementation of Strategic Sourcing and Pipelining candidatesScreening, Interview Preparation, Negotiation, and Candidate Offer ProcessMarket Analytics and StrategyReportingCase StudySMART Goal setting25 screens/subs per week. 21-32 hires/mo. 100% to sourcing goals. over 90% for process adherencegoalsApplicant Tracking Systems; Taleo and CRM: SmashflyAdditional Activities:President of AGS Elevate Women in Leadership Employee Resource Group (NA); 2019-2022Diversity, Equity & Inclusion (DEI) Engagement Leader for ERG Talent/Training Development Ambassador 2018-2021Jacksonville Employee Activities Committee Lead, 2019-2023

MSP/Contract Recruiter for Healthcare professionals including Registered Nurses and Surgical TechnologistsRelationship BuildingCareer CoachingStrategic Sourcing and pipeline candidatesNegotiation of Contract termsInterview PreparationStrategic goal setting (SMART)Coach and Train new team members“Champion of the Month” June 2012

Strategic Sales Operations and Management Supported company and store sales goals; $5 million - $10 million store revenue Reviewed Financial P&L monthly reports. Managed inventory process to measure shrink controls and profit and loss indicators.Loss prevention management and trainingTraining and DevelopmentDirectly managed 3 Dept Leads; 5 Music SellersPerformance Management; Delivery of Employee Evaluations Interview new team members, New hire orientation, and Onboarding Workload planning and scheduling Community Relations Account Management

Sales Management and OperationsCustomer Service Merchandise and Inventory Management Tracking Employee interviews and evaluation New hire onboarding, orientation, and training “Employee of the Month” November 2002

Development and coordination of Youth leadership program Strategic planning and coordination for trainingCreation of Recruitment and Interview process Target Marketing Grant WritingInstructor of Computer Lab and After School Program within the center