Performed this role simultaneously with the Commercialization Marketing Manager role. Laid off due to economic challenges and assumed a caregiver role for a parent during this employment gap.• Maintained and updated SAP master data for 25,000+ new and existing items across all 5 manufacturing plants, ensuring data accuracy and seamless production operations• Utilized SAP MM (Material Management) module to maintain and update material master data, executing processes for material creation, maintenance, deactivation, and engineering change orders, exceeding project deadlines and business objectives• Ensured high data accuracy and alignment between ERP Systems SAP and JDE during the migration process to JDE, ensuring seamless integration and maintaining consistency across both platforms• Developed and implemented 15+ detailed training manuals for two newly hired SAP Material Master Specialists, resulting in facilitated standardized practices, enhanced onboarding process and accelerated growth in their roles• Spearheaded the transitions of new product introductions to production, ensuring smooth inventory management, accurate rolled costs, and on-time release to production • Educated and provided guidance to authorized stakeholders, empowering them with an in-depth understanding of material master processes and the interconnectedness of material master data across multiple functions within the SAP system

Acquisition with Emerson led to promotion of overseeing all Greenlee product development marketing initiatives.• Proven track record of driving marketing projects forward in a fast-paced environment, collaborating with 4+ departments and 11+ marketing stakeholders simultaneously, leading to an average of 98% on-time project delivery rate• Served as the project manager, spearheading navigation of marketing initiatives across departments, overseeing the end-to-end process for 55 Greenlee product launches, from formulating marketing strategies to developing tactics and executing launches, resulting in increased market penetration and a boost in product sales• Monitored and communicated progress for 12+ simultaneous project plans, ensuring adherence to key milestones and performance parameters to accomplish the overall goals of product launches, resulting in on-time delivery, and improved team collaboration• Presented analysis of campaign engagement metrics to executives six months after launch, providing strategic recommendations based on data-driven insights that improved future campaign performance• Co-created the harmonization guidelines of the Greenlee and RIDGID brands, encompassing internal and external communications, product set-up data, and the centralized repository of files within SharePoint, streamlining the marketing launch process and achieving seamless brand integration, resulting in improved brand consistency• Led a team of 11 members, creating a RACI chart to define clear job responsibilities and ensure effective task management, resulting in streamlined project workflows and improved accountability throughout the team

Promoted to Marketing Specialist after only 6 months at the company• Monitored and communicated progress for 12+ simultaneous marketing project plans, ensuring adherence to key milestones and performance parameters, resulting in on-time delivery, and improved team collaboration• Supported 300+ sales team members through promotions, sales enablement tactics, and impactful product launch training, leading to improved product knowledge across the team

Hired through the Business Development Program to gain company and target audience knowledge through extensive customer interaction• Leveraged strong product knowledge for over 25,000 SKUs to recommend suitable product alternatives to canceling customers, resulting in an increase in customer retention • Utilized the SAP SD (Sales and Distribution) module with the ERP system to deliver precise information on stock inventory balances, order status, and projected delivery dates, resulting in a 5% reduction in average resolution time for customer inquiries • Maintained data accuracy by documenting all cases in Salesforce CRM software, capturing issues that arose, and ensuring timely resolution of errors• Assisted an average of 150+ customers per day, employed active listening, and effective escalation management to deliver successful solutions to a wide range of issues, resulting in improved operational efficiency and enhanced customer satisfaction • Managed 90+ distributor accounts daily by implementing strategic resolutions and proactive follow-ups to foster stronger customer relationships, resulting in an increase in customer engagement • Facilitated a smooth onboarding process and increased team efficiency by providing training to 8+ new employees on customer data entry, logging customer interactions, and proficient utilization of SAP

• Complete projects for client’s such as resets, cut-ins, stocking product, installing promotional materials, display assembly, perform audits and various other service-related activities• Work with a team to maintain visual merchandising standards as mandated by the client to increase sales• Responsible for executing the implementation of the 2017 Spring Cosmetic Planogram for new products• Submit daily reports and picture audits to the corporate office for accuracy

• Independently managing Buckle Credit Card Department through creating a business plan and setting sales goals of 15 applications a week; consistently exceeding sales goal on a weekly basis• Educating teammates, merchandising and tracking results for my designated department to increase market share by 28%• Developing contacts and networking to enhance recruiting efforts• Traveling to under performing stores to increase their sales

• Participated in the employee selection process through the company's human resource practices• Managed projects, analyzed financial reports and maintained the sales of the Juniors department• Acquired knowledge from hands-on sales floor training and gained exposure to all areas of the store• Demonstrated leadership by motivating coworkers through group huddles

• Interacted with customers in regards to billing information, resolving customer complaints and technical cell phone troubleshooting- Multitasked with data entry and customer service via telephone.

• Responsibilities included: scheduling appointments, communicating with clients and maintaining a clean environment

• Responsible for growing business for clients by introducing them to key manufacturers resulting in success at retail and creating new strategic business opportunities between the two• Entrusted to manage the production of seasonal trend forecasting and market overview look books to guide buyers through the marketplace• Actively assisted in market research to identify new strategic business opportunities contributing to retailers’ business development• Attended fashion shows and visited stores to remain current with fashion trends