Acting in Role since September, Promoted in November.- Oversee entire lifecycle of 100+ concurrent electrical distribution projects in Pepco’s Third Party Attachment program, from initiation to completion.- Develop and manage Statements of Work (SOW) with budgets ranging up to $100,000+.- Leverage PMP certification expertise to deliver projects on time and within budget from inception to completion.- Run weekly meetings to update stakeholders and facilitate clear communication on project objectives and deliverables.- Collaborate with cross-functional teams, including engineers, designers, customers, and contractors, to integrate design considerations and achieve project goals.- Engage with major customers such as Verizon, Dish Wireless, Comcast, Crown Castle, and T-Mobile to meet project requirements and foster strong partnerships.- Utilize Asset Suite 8 (AS8) software for project documentation, tracking progress, and enhancing team communication.- Manage timelines, budgets, and resources, implementing best practices for project efficiency and effective design execution.- Develop comprehensive project documentation, ensuring transparency and accountability throughout the project lifecycle.- Monitor progress across initiatives, analyzed performance metrics, and implemented corrective actions to mitigate risks while driving project success.

- Managed all aspects of a 448-unit high-rise apartment community, leading a team of 10 full-time associates to ensure smooth day-to-day operations, including invoice and payroll processing. - Achieved and maintained a high average occupancy rate of 94%, optimizing revenue generation and property performance. - Successfully process invoices and managed payroll, ensuring accurate and timely financial transactions.- Prepare comprehensive monthly financial reports, including variance analysis, to provide insights and recommendations for enhancing profitability. - Demonstrate exemplary client relationship management skills, regularly interfacing with asset managers of high-profile clients such as JPMorgan and Oxford. - Maintain an outstanding online reputation management rating of 4.0/5, showcasing exceptional resident satisfaction and positive feedback. - Effectively spearheaded property improvement and renovation projects, ensuring smooth execution from planning to completion. Collaborated closely with contractors, vendors and internal teams to allocate resources efficiently and meet project deadlines.

Orchestrated Accounting Month End procedures, meticulously reviewing financial records and ensuring accurate reporting for the property. - Demonstrated exceptional skills in rent collection, consistently maintaining a low delinquency rate of under 1.5% of total monthly income, exceeding $1 million. - Proactively managed Accounts Receivable responsibilities, including processing monthly rental payments, promptly addressing tenant inquiries, and maintaining meticulous records. - Prepared detailed and comprehensive Final Account Statements, delivering clear financial summaries for all parties involved. - Exhibited strong time management capabilities, independently prioritizing and completing various tasks within tight deadlines, significantly contributing to the smooth operation of the property. - Developed an in-depth understanding of Tenant DC Laws and regulations in DC, proactively ensuring compliance with all legal requirements and providing expert advice to both tenants and management.- Led daily team meetings, fostering an environment of open communication, addressing concerns, and proactively coordinating tasks to enhance team efficiency and collaboration.

- Developed and executed effective marketing strategies, significantly boosting property traffic and internet leads. - Efficiently managed lease paperwork processes, ensuring accurate application processing and meticulous file maintenance for new and renewing residents. - Conducted in-depth market research by analyzing competitor offerings and compiling weekly market surveys, providing valuable insights for informed executive decision-making. - Leveraged exceptional sales skills to drive revenue growth for property owners, successfully closing high-value apartment rentals through strategic client meetings and negotiating favorable lease terms. - Utilized administrative skills to maintain an organized and efficient leasing office, handling documentation, scheduling, and communication professionally. - Conducted file audits to ensure compliance, enhancing data accuracy and streamlining operations. - Actively participated in due diligence processes, contributing to comprehensive property evaluations and supporting informed investment decisions.

- Managed incoming banking calls for Bank of America, providing exceptional service and meeting high KPIs.- Consistently achieved excellent survey scores, showcasing a dedication to customer satisfaction.- Proactively resolved customer concerns and problems, demonstrating strong problem-solving skills.- Collaborated with cross-functional teams to ensure seamless resolution of complex issues.- Maintained a deep understanding of banking products and services to effectively assist customers.- Adapted to fast-paced environments, ensuring efficient handling of a high volume of calls.- Demonstrated strong communication skills, fostering positive relationships with customers and colleagues.- Contributed to team success by sharing insights and best practices for improving customer interactions.