Jasmine Hurley Email & Phone Number

Toronto, Canada Area

• Flight Attendant for WestJet's regional airline WestJet Encore
• Provides safe and pleasant journeys to guests of the airline
• Adheres to rules and regulations from various governing bodies
• Completes public communications daily in both English and French

• Monitors and moderates multiple channels through Microsoft Teams by providing up to date, Ministry of Health approved information to Telephone Agents
• Assists in performance audits and training sessions of Telephone Agents in both English and French using Amazon Connect
• Ensures clarity and consistency in communication

• Managed a team of marketing specialists
• Created, executed, and measured integrated brand programs, campaigns and tactics by working with all key stakeholders
• Oversaw all marketing activities to ensure consistency with the brand positioning of each company within the brand portfolio: Black Tie Travel & Entertainment, Scotia Inspire and eLevate
• Established guidelines for each brand and the process for brand approval on all internal and external communications
• Accountable for the program management of all brand events, magazines, website design and internal and external communications
• Created a catalog of brand assets including messaging, collateral, digital content, images, etc. that increase brand equity

Toronto, Canada

• Effectively produced content for the company's website and social media channels
• Adhered to and demonstrates a good understanding of copyright laws
• Designed, researched, and created branded content to clients
• Managed scheduling for the Founder and President

• Responsible for researching and formatting client itineraries
• Ensured consistency throughout itineraries and company documents
• Set and met performance targets
• Effectively communicated with Travel Managers and other internal staff members

Toronto, ON

• Oversaw a team of 20 employees from various departments to effectively set and meet performance targets
• Maintained and adhered to quotas for various projects
• Set and met performance targets
• Effectively communicated with internal and external staff members
• Ensured efficiency during the recruitment process
• Key Holder

Toronto, ON

• Inputs recruitment data efficiently and effectively
• Ensures quality respondents for market research studies

Toronto, ON

• Assisted in the recruitment on a multitude of market research studies
• Kept track of quotas for both large and small groups
• Conducted verbatim interviews across Canada and the United States in both English and French

Honour'S Diploma, Tourism Management - Travel Industry Services, Dean'S List

Activities and Societies: • Travel & Tourism Club Executive Member • Global Citizenship Certificate • Study Abroad - Strasbourg, France

Environmental Design

Activities and Societies: • Peer Note Taker • Studied for four years toward a Bachelor of Design • Minor in Furniture Design