Jasmine Caldwell

Jasmine Caldwell Email and Phone Number

Training and Data Steward @ AutomationDirect
Jasmine Caldwell's Location
Lawrenceville, Georgia, United States, United States
About Jasmine Caldwell

Hi! I'm Jasmine, a Bachelor of Science in Business Administration—Management student who’s passionate about utilizing excellent customer relations and service satisfaction. 📌 Strategic and creative thinker📌 Results-oriented professional 📌 Performance driven team player

Jasmine Caldwell's Current Company Details
AutomationDirect

Automationdirect

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Training and Data Steward
Jasmine Caldwell Work Experience Details
  • Automationdirect
    Training And Data Steward
    Automationdirect Oct 2024 - Present
    Cumming, Georgia, Us
    View
  • Automationdirect
    Customer Experience Specialist
    Automationdirect Mar 2021 - Oct 2024
    Cumming, Georgia, Us
    • Monitor, support, and engage with 80+ customers for Customer Support, Technical Support, Accounting, and Returns• Research and recommend new software to enhance the Customer Experience in a one-touch resolution
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  • Pbd Worldwide
    Senior Customer Service Representative
    Pbd Worldwide Aug 2019 - Mar 2021
    Alpharetta, Ga, Us
    • Prepared, supported, and lead 8 team members with updates on new policies and procedures• Generated monthly bills of and invoices 1200+ lines for e-book billing for Amazon, Apple, Google, Facebook, and Google• Interviewed and trained employees; planned, assigned, and directed work; appraised performance; rewarded employees; addressed complaints and resolved problems
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  • Pbd Worldwide
    Customer Service Representative
    Pbd Worldwide May 2018 - Mar 2021
    Alpharetta, Ga, Us
    • Advocated for 100+ customers and found creative solutions to address and resolve questions, issues, or concerns
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  • Pnc
    Multichannel Branch Appointment Setter
    Pnc Mar 2016 - Apr 2018
    Pittsburgh, Pennsylvania, Us
    • Executed a monthly newsletter using Canva and organized monthly team activities to increase engagement by 75%• Assisted clients by scheduling financial well-being reviews with advisors to actively listen to their concerns and questions to make appropriate recommendations and clarifications
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Jasmine Caldwell Education Details

  • Western Governors University
    Western Governors University
    Business Management

Frequently Asked Questions about Jasmine Caldwell

What company does Jasmine Caldwell work for?

Jasmine Caldwell works for Automationdirect

What is Jasmine Caldwell's role at the current company?

Jasmine Caldwell's current role is Training and Data Steward.

What schools did Jasmine Caldwell attend?

Jasmine Caldwell attended Western Governors University.

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