Investigate company's staffing needs and take actions to staff accordingly• Identify hard to fill roles and take proactive actions• Assist in candidate screening and interviewing• Assist in new employee onboarding• Evaluate new staff• Assist with new employee orientation• Design and plan work shifts schedules• Provide assistance with payroll procedures and activities• Create and present and submit reports for upper management• Negotiated rates as required with non-contracted vendors at the standard margin• Received all new referrals from nursing intake• Overseeing customer account management, including negotiating contracts and agreements to maximize profit• Responsible for coordinating and resolving daily scheduling conflicts and changes• Operating as the lead point of contact for any and all matters specific to accounts

• To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives• Discover training needs and provide coaching• Revise and implement the sales strategies plans• Assist the Sales Manager in generating sales opportunities by identifying appropriate business targets • Utilizing Salesforce and CRM to enter customer information• Handle grievances to preserve the company’s reputation• Go the “extra mile” to meet sales quota and facilitate future sales• Respond efficiently and accurately to callers, explaining possible solutions, and ensuring they feel supported and valued• Monitor team performance and report on metrics• Supports team manager and performs management duties when the manager is absent or out of office • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks• Assists management with hiring processes and new team member training• Collaborating with department managers to compile a consistent list of requirements