Jasmine Lam Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

• Conducted controls and transaction testing to provide clients with data and recommendations to optimize the usage and productivity of their implemented systems
• Analyzed IT general controls and IT automated controls to provide assurance to clients about their completeness and accuracy
• Worked cohesively with engagement teams to maximize PwC’s IT audit support on Fintech clients

• Spearheaded and led a group of SCU students through a rigorous business development program that taught and tested real world situations that incorporated networking, business acumen, and team building activities

• Oversaw and organized the Chapter Management Plan status
• Developed systems to better orient the chapter to work towards the highest collective achievement (Chapter of Excellence)
• Initiated communication among the Executive Committee, the entire chapter, as well as Nationals
• Assisted in managing the logistics of chapter-wide events including Fall and Winter recruitment, community service events, and guest speakers

• Sought out unique community service activities to do through a virtual setting
• Organized a month-long event for the entire Gamma Xi chapter using Charity Miles which allowed us to raise money for various charities through exercise and physical activity
• Carried out an informative event centered around Asian Americans in society today and the impact COVID-19 has had on the Asian community
• Organized a chapter-wide fundraiser raising over $400 for #HATEISAVIRUS

• Worked on inputting client transactions and executing bank reconciliations for over 10+ high net worth clients
• Diligently assisted with data entry for monthly credit card and bank transactions
• Oversaw and inputted data for contributions and distributions of client investments
• Learned to proficiently use various software platforms including QuickBooks Desktop and QuickBooks Online

• Assisted in creating a foundation for a Customer Care program to reengage with partners through outreach to existing partners and automating the system processes
• Spearheaded tactical community outreach for a wide-scale Signature Artist campaign reaching over 500 cities across the U.S.
• Tasked to make company systems more efficient through identifying key problems and creating technical solutions
• Provided support on in-depth research for projects needed by internal personnel
• Helped to analyze the company's progress through historical data and indicate key KPIs for future growth and success

• Conducted strategic outreach to cities and municipalities nationwide via phone calls and cold emailing campaigns
• Exceeded weekly goals for scheduling calls with city officials for partnership development experts
• Heavily used Salesforce to update partner contacts and log outreach activity
• Assisted in crafting targeted language messaging reaching over 500+ cities across the US

• Effectively delegated responsibilities for board members during general meetings and hosting collaborative social events (i.e. Dumpling Night, CSA x KSA x APSU Noodle Night, CSA’s Annual Culture Show)
• Worked together with 10+ student run organizations in the Multicultural Center to cultivate a safe space for students to embrace diversity and their respective cultures
• Communicated with the university, lion dancers, and catering services to plan logistics for CSA’s Annual Culture Show

• Organized social events aimed to foster a strong relationship between active members and first-year students through a virtual environment

San Francisco Bay Area

• Generated over $245,000 in sales within a 18-month timeframe amidst the COVID-19 pandemic
• Ranked in the Top 1% (#4 out of 400+ CMs) for with the highest amount of sales in a semester
• Worked with over 75% of the Santa Clara University Greek organization market
• Built a network with over 100 on and off-campus clubs and Greek life organizations across 21 universities around the United States and worked to process all apparel needs, provide pricing quotes, and product.
• Communicated with clients and delivered necessary information as well as quality customer service when assisting with selecting, designing, and ordering custom apparel
• Creatively formulated long term outreach plans and strategies

Santa Clara, California, United States

• Tasked with teaching and assisting first-year students with basic business concepts for the university Introduction to Business course (BUSN70)
• Provided support for students throughout their trials with the Mikes Bikes business simulation

• Actively promoted Xfinity on Campus to students through peer-to-peer interactions, Instagram posts, and Instagram stories
• Spearheaded creative initiatives and marketing campaigns to build campus awareness around Xfinity on Campus while engaging with over 60 new students every week
• Executed classroom visits and hosted mini-events for SCU students throughout the duration of the program

• Marketed, recruited, and promoted users to test out the app
• Garnered higher user engagement by interacting with the app through comments, posts, likes, and wish lists
• Collected constructive feedback from active users for app improvement

San Ramon, California, United States

• Instructed a wide range of students from elementary school to high school players on proper technique, groundstrokes, footwork, serves, and volleys
• Provided advice on not only how to play tennis, but on the mental game from personal experience with playing the sport

San Francisco Bay Area

• Analyzed and completed research on Word and Excel documents
• Effectively communicated with supervisor; attended and took notes at triweekly team meetings
• Attended bi-weekly Summer Intern Career Readiness Workshops about Personal Branding, Multigenerational Communication, Beginner Excel

• 6-week internship about Sustainable Environmental Infrastructure
• Conducted research on careers in the power sector and San Francisco initiatives to becoming more sustainable
• Interacted with guest speakers and practicing professionals in the environmental field through biweekly virtual webinars
• Collaborated with other students through weekly virtual team meetings
• Created and delivered a virtual presentation to environmental professionals on renewable energy sources in San Francisco and infrastructure careers

Oakland, California, United States

• Worked on data entry and data analysis; filed and organized papers
• Translated documents from English to Chinese and vice versa
• Gained valuable social skills by interacting with customers and answering phone calls

San Francisco Bay Area

• Selected to participate in a 6-week leadership program learning to be an active and concerned leader in the community
• Attended daily seminars, performed intensive research, directed detailed interviews, conducted a Logic Study about San Francisco Excelsior District, and a Community Action Project about voter’s rights
• Acquired team building, project planning, public speaking, critical thinking, goal setting, group facilitating, and fundraising skills
• 2-week internship at the Chinese Culture Center in San Francisco Chinatown: worked on data input and organization, event planning, community outreach, and budget planning

Bachelors Of Science In Commerce, Management Information Systems, Magna Cum Laude

Activities and Societies: Delta Sigma Pi (Professional Business Fraternity), Chinese Student Association, Vietnamese Student Association.

Education record

Study Abroad - Fall Semester 2022

Education record

Activities and Societies: Varsity Women’s Tennis (Captain), Varsity Women’s Wrestling, Varsity Track and Field, DVHS Yearbook (Triumph.