• Maintains accurate records of all credentialing activities.• Tracks and manages status of credentialing files throughout lifecycle to ensure documentation and information is in accordance with CPC policy and procedure, Joint Commission Standards, State and Federal Regulatory Regulations prior to being presented at committee.• Facilitates meetings with inter-departmental teams to discuss progress, brainstorm solutions for challenges, and develop action items to create a better experience for practitioners.• Develops and maintains project plans, schedules, and documentation to ensure successful completion of projects.• Manages competing demands, adapting to frequent change, hard deadlines or unexpected events to meet departmental and organizational need.• Utilizes critical thinking and effective communication skills to resolve file issues in a timely manner while maintaining high standards of professionalism, responsibility, accountability and ethical behavior.• Reviewed medical staff bylaws, rules and regulations for accuracy and compliance with applicable laws.• Audited data to drive consistency, accuracy and compliance.• Resolved conflicts between departments related to provider credentialing issues quickly and effectively

• Evaluated data obtained from primary source verification for accuracy prior to entering into the system.• Maintained accurate documentation of all provider information including licensure status; privileges granted; reappointment and renewal dates; disciplinary action taken;.• Collaborated with peers across departments to ensure timely completion of credentialing activities.• Managed multiple tasks simultaneously while meeting tight deadlines.• Provided assistance to internal and external auditors in compliance reviews.• Utilized interpersonal and conflict resolution skills to resolve customer disputes efficiently.

• Developed relationships with nursing leadership to ensure staffing needs were met in a timely manner.• Provided administrative support such as scheduling meetings or ordering office supplies.• Analyzed data on current staff levels and forecasted future staffing needs based on organizational objectives.• Prepared and submitted reports on staffing operations and give verbal reports at leadership huddles to promote staffing accuracy throughout 886 licensed bed hospital.• Maintained accurate records of all staffing areas including sick calls, no shows, cancellations, add ons, and nurse floats.• Utilized critical thinking with hospital administrator to resolve hospital-wide issues in a timely manner such as opening over-flow units and covering other needed areas with limited resources.