Jasmine Pierce

Jasmine Pierce Email and Phone Number

Sr Director Field Operations & Customer Experience Leader | Advocate for Employee Growth & Change @ Verizon
Jasmine Pierce's Location
Clifton, New Jersey, United States, United States
About Jasmine Pierce

Senior Business Operations & Customer Experience Leader | Advocate for Employee Growth & ChangeI’m a results-oriented leader with a passion for helping organizations run more smoothly while delivering great customer experiences. My approach is all about finding better ways to get things done, while supporting employees and embracing change to keep the business moving forward.I believe that developing people and leading through change is the key to long-term success. By fostering a culture where teams feel empowered and valued, I help create environments where both employees and customers thrive.What I bring to the table:Streamlining Operations: I love optimizing processes to make businesses run more efficiently.Customer Experience Focus: I’m committed to creating strategies that put customers first and leave a lasting positive impression.Team Development: I’m all about helping people grow, building strong teams that are aligned with the bigger picture.Leading Change: I know how to guide teams through transitions, helping everyone adapt and succeed in a constantly changing environment.I’m passionate about building teams that work well together and get great results. Let’s connect and explore how we can create better operational strategies and build strong, motivated teams that deliver great customer experiences. Let's connect, DM me here on Linkedin.

Jasmine Pierce's Current Company Details
Verizon

Verizon

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Sr Director Field Operations & Customer Experience Leader | Advocate for Employee Growth & Change
Jasmine Pierce Work Experience Details
  • Verizon
    Sr Director Network Operations
    Verizon Dec 2024 - Present
    Basking Ridge, Nj, Us
  • Verizon
    Associate Director
    Verizon Dec 2020 - Dec 2024
    Basking Ridge, Nj, Us
    One of my key achievements includes identifying and creating a cross-functional project tracker using Google Sheets, which dramatically improved our average project completion rate from approximately 40% to over 90%. This initiative not only enhanced project visibility and accountability but also significantly increased team productivity and project success rates.
  • Verizon
    Sr. Mgr Business Operation Support
    Verizon Nov 2020 - Dec 2023
    Basking Ridge, Nj, Us
  • Verizon
    Sr. Operations Manager
    Verizon Jan 2000 - Nov 2020
    Basking Ridge, Nj, Us
    Extremely notable achievement includes leading a cultural transformation that scaled impact from $774,000 to $4 million. This success underscores my ability to cultivate a high-performance culture that drives substantial business growth and enhances overall organizational effectiveness.Significant highlight of my career is leading a team to achieve a remarkable 132% improvement in performance through the strategic implementation of automation. By inspiring and guiding my team through this technological transformation, I demonstrated how innovative solutions can significantly enhance productivity and deliver exceptional results.

Jasmine Pierce Education Details

  • Southern New Hampshire University
    Southern New Hampshire University
  • Caldwell University
    Caldwell University
    General

Frequently Asked Questions about Jasmine Pierce

What company does Jasmine Pierce work for?

Jasmine Pierce works for Verizon

What is Jasmine Pierce's role at the current company?

Jasmine Pierce's current role is Sr Director Field Operations & Customer Experience Leader | Advocate for Employee Growth & Change.

What schools did Jasmine Pierce attend?

Jasmine Pierce attended Southern New Hampshire University, Caldwell University.

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