Jasmine Baker Email & Phone Number

Washington, Dc, Us

Arlington, Virginia, United States

Arlington, Virginia, United States

Arlington, Virginia, United States

DUTIES• Document meeting summaries and action items to disseminate as appropriate• Act as a liaison between the Senior Executive and others• Assist in the ordering of supplies and equipment; arrange for office equipment repairs; coordinate office renovations; and participate in event planning• Receive, sort and screen incoming mail and phone calls; categorize, prioritize and prepare responses for signature• Work with Senior Executives and Government administrative staff to manage all aspects of their daily agenda to include managing calendars and scheduling appointments and meetings• Review and optimize existing databases to ensure better performance and backup proceduresKEY ACCOMPLISHMENTS• Served as a Database Administratoro Decreased the staff allocation time in Business Development Unit by 30% by creating an Access database that stored Government contracting details from GovWin and internal tracking information to generate up to 20 different reports.• Served as a Subject Matter Experto Worked with the IT department to improve efficiency, communication, and tracking across three departments and over 200 employees utilizing Microsoft Office Tools such as SharePoint, PowerBI, Flow, and Teams; saving the company $3,000 dollars on additional SaaS software.o Assisted with the development and roll out of an internal helpdesk powered by ServiceNow, decreasing down time in employees by 40% .

Largo, Md

DUTIES• Provide technical support to the office by imaging and maintaining office laptops, troubleshooting printers and teleconference systems.• Store, recover, and coordinate data for circulation amongst the customers and representatives on the Supply Chain Graphic User Interface Effort for the Department of Veteran Affairs.• Create and maintain user profiles on SharePoint.• Use GovWin and Federal Business Opportunities to research and provide information on potential Government contracting opportunities.• Assist the CEO and COO by scheduling appointments and meetings in accordance with established protocols.• Establish, maintain and update files, databases and records.• Perform routine data entry.• Create, edit and maintain documents, correspondence and presentations.KEY ACCOMPLISHMENTS• Served as SharePoint Administrator:o Utilized SharePoint to create Encore’s first SharePoint site which wasused to communicate with our government customers, internal HRprocesses, and store important company documents, increasing ourcommunication and efficiency across 20 employees and 30-70government officials.• Served as a Subject Matter Expert:o Identified the need for improved Applicant Tracking and On-BoardingProcess that increased our time to fill, time to hire, and quality of hire by50%.o Gathered requirements and researched vendors before compiling an indepthcost and benefit analysis for the CEO which allowed him to make atimely decision in time for HR to hire for the next contract.

Herndon Va

DUTIES• Performs varied administrative functions within a business unit or on an openproject to advance the work of the group.• Conduct research, schedule, and plan activities, coordinate and preparedeliverables and communications and provide training support.• Recommend, interpret, and/or implement company and internal policies andprocedures.• Communicate with clients, service providers, or corporate administrative units incoordinating services, deliverables, or meetings. Compile information for business unitor project meetings or for meeting with other units.• Gather production or other statistical data to prepare analyses, reports, and schedulesfor use by the business unit or project team or for communicating to management,clients, support offices, and the like.• Recommend technology enhancements.• Assume lead role in communicating processes, activities, or requirements of thebusiness unit or project to clients or other business units.• Compile budgets considering actual performance, previous expenditures, andestimated expenses. May review, monitor, and analyze expenditures andexplain variances.KEY ACCOMPLISHMENTS• Served as SharePoint Administrator:o Conducted an application development cycle, gathering and analyzingthe needs of six departments with six-hundred employees, creating aSharePoint that increased the use of agile methodologies providingmore transparency across department’s current workflows andprocesses.o Trained each department on how to utilize the SharePoint site based ontheir individual needs, thus decreasing potential down time due to lackof knowledge.

Manassas, Va

• Simultaneously operated a series of different machines and computers to achieve a customer’s shipping and printing needs.• Implemented new troubleshooting processes that increased workflow and decreased customer wait times by 10 minutes in the event of a machine malfunction. • Worked with mail couriers to ensure accurate delivery times and locations based on pick-up and drop-off deadlines.

Manassas Va

Planned and executed weekly meetings to go over goals, issues, statistics.Worked with and managed twenty employees.Utilized an cloud based excel spreadsheet to streamline the process of making schedules and make it more accessible to my employees. Reported back to corporate daily with information pertaining to the bank, and scheduled necessary pick ups and drop offs.

Manassas Va

Worked with a POS system to meet the costumers banking needs.Assisted with coordinating office events and advertising events within the branch.Opened or Closed the branch daily and made sure the office was in operating condition. Provided an abundance of money solutions to our costumers based on their needs.

Manassas, Va

• Developed a reputation for prompt and courteous customer service through customer surveys. • Dedicated spare time to assisting our sales flor team restock clothing displays and maintaining a clean and organized sales floor. • Operated a Point of Sale system to processes sales and credit applications.

Education record

Bachelor'S Degree, Cyber Security, 3.85

Information Technology

Activities and Societies: Year Up

Other, Information Technology

Activities and Societies: Year UpYear UP is a leading one-year career development program with 250 corporate partners around the country.