Jasmine Wiggins Email and Phone Number

Handled high volume of inbound and outbound phone calls promptly and with exceptional customer service.Evaluated eligibility documents and calculated monthly household income to determine continuing eligibility for Medicaid and Supplemental Nutrition Assistance Programs (SNAP). Educated clients and the general public about public assistance programs, rights and responsibilities and other agency/community services.Assisted in training incoming Eligibility Specialist with ongoing procedures

Developed individualized lesson plans for a group of 27 students in 2nd, 3rd & 4th grade to strengthen their literacy achievement.Managed small group tutoring sessions for students whose reading achievement is below grade level. Recorded detailed session logs to monitor students performance and track growth.

Assisted lead teacher in planning and implementing Creative Curriculum to introduce and reinforce classroom goals and objectives on a daily basisCultivated an environment to improve children’s mealtime, toileting, and hand washing etiquetteObserved and monitored a class size of 18 four to five-year-olds Familiarity with state licensing requirements and CNI policiesResponsible for cleaning and maintaining appearance of classroom

Provided quality care for the children throughout the day in order to meet their emotional and physical needs.Planned and executed indoor and outdoor experiences appropriate to the developmental levels of the children.Attended in-service and staff development training programs.

Served as a mentor, counsel and advised first-year students on topics ranging from academics to their personal life.Developed a sense of community by encouraging residents to become acquainted with one another and by encouraging consideration of and concern for others.Helped maintain a safe and secure environment with knowledge of University and residence hall policies which is conducive to student growth and development.Coordinated and implemented programs and activities designed to educate and socialize residents.

Lead a team of seven in planning and executing diverse events for a campus of 18,000 students ranging from banquets, weekly events, festivals, and concerts.Boosted student participation and retention at campus-wide events.Interviewed and hired street team members and successors for the executive board. Maintained social media outlets including Facebook, Twitter, Instagram, and Snapchat.Responsible for answering phone calls, responding to email in a timely manner, relaying information to the executive board member.