Jasmine Smith Email & Phone Number

Prince William County, Virginia, United States

Dumfries, Va

• Observed and documented patient status and comfortably briefed and interacted with VA, Military, Non-profit organizations, state and local leaders.• Managed and supported all VA Doctors and Case Mangers plans of action; performed daily physical rehabilitation as prescribed by the patient’s physical therapist discharge instructions.• Managed over 155K worth of combined funds in disability pay and medication supply management to include narcotics.• Achieved outstanding results when confronted with limited resources; demonstrated exceptional bearing and poise. • Specialized in caring for a patient with moderate to severe PTSD; managed and comforted patient with a high risk of suicidal ideations.• Recognized and reported abnormalities and changes in patient’s health status to the assigned primary care provider and case manager.• Assisted with reintegration of child and Service member interaction while assisting the family to deal with the “new norm” and chronic injuries and illnesses.

Colonial Heights, Va

• Responsible for maintaining stock and replenishing over $1 million in merchandise while implementing various loss prevention tactics and arranging items in favorable positions in areas of the store for optimal sales while guaranteeing size availability and customer satisfaction.• Achieved a 100% rate of operating a cash register to compute sales prices, total purchases and processed cash, checks, and credit card transactions. • Influenced customer buying decisions by implemented knowledge of current promotions, policies regarding payment and exchanges, and security practices and information with regard to quality, value and style of products. • Increased customer survey participation by more than 50% by building customer confidence and relationships through actively listening and answering customers’ questions and addressing problems, concerns, and complaints and giving appropriate feedback in person and via phone. • Collaborated with the customer service team members to offer exceptional customer service throughout the entire shopping and purchasing experience in order to differentiate and promote the company brand. • Designed and maintained visually appealing and effective displays to make the store experience interactive and engaging.

Petersburg, Va

• Taught the federal Expanded Food and Nutrition Education Program (EFNEP) Curricula to adults, youth and family program participants and promoted extension activities in accordance with Civil Rights/Affirmative Action Guidelines. • Improved food/nutrient intake and other health-related behaviors among pregnant women, infants, children, teens, and adults in the childbearing stage by teaching them the fundamentals of nutrition, meal planning, preparation of low cost balanced meals, management of food resources and food buying strategies. • Engaged in orientation training, continuous on-the-job training, and self-study to develop and improve knowledge of basic food and nutrition subject matter, disease-prevention, and food resource management. • Maintained knowledge of Extension opportunities available for EFNEP adult and youth clientele and informed families of these programs. • Maintained accurate records and reports on EFNEP clients and personnel requirements; effectively prepared and communicated on findings with peers and supervisors and managers.

Richmond, Va

• Supervised, counseled, and maintained therapeutic and constructive relationships with at-risk juveniles on day-to-day reality oriented problems and activities in a residential setting while maintaining appropriate control, security and well-being of youth at all times.• Supported children's emotional and social development with one-on-one attention and by facilitating resident community meetings and group therapy sessions to encourage the practice of anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. • Monitored and inspected dormitories for inappropriate activity and client behavior to prevent crime, escape attempts and other dangerous activities; quickly responded to crisis situations when severe mental health and behavioral issues arose and assisted in restraining violent and unruly clients and in less traumatic situations, redirected children to encourage safe, positive behaviors and administered discipline appropriately and set limits for behavior. • Alleviated classroom disruptions by collaborating with teacher to maintain order, keep activities running smoothly, conducting small group and individual classroom activities based on differentiated learning needs and observing students to supply teacher with feedback regarding potential learning blocks and opportunities for support. • Certified and trained to administer medication, first-aid, CPR, and restraint to clients and monitored patients prescribed psychotropic medications to assess the medications’ effectiveness and side effects. • Enforced resident behavior management system and wrote incident reports for infractions; documented all patient information including service plans, treatment reports and progress notes.

Richmond, Virginia Area

• Managed the receptionist area, including greeting visitors and responding to multi-line telephone calls and in-person requests for information, and maintenance of equipment.• Facilitated working relationships with co-tenants and building management in order to act as a liaison with other departments and outside agencies, including high-level staff such as CEOs, presidents, senior vice presidents and chiefs. • Handled confidential and non-routine information and updated confidential client banking information with efficiently and accurately.• Analyzed and distributed receipt of incoming mail, trade reports, and daily sales performance statistics. • Systemized drafted and proofread general correspondences, faxed reports, scanned documents, memos, spreadsheets, charts, tables, graphs, business plans, and portfolios.• Provided Maintained accounts receivable documentation electronically and on paper.• Coordinated daily schedules, trainings, meetings and travel plans

Master Of Education - Med, Curriculum And Instruction

Bachelor Of Science (B.S.), Family, Child And Community Services

*I was awarded a scholarship to study abroad in Cape Coast, Ghana, West Africa. I spent two weeks there, with my advisor and other.

Diploma, Collegiate Prep