As a Quality Assurance analyst at BMO, I work with a team of diverse and high-performing professionals who are focused on rethinking what it means to modernize banking technology. I play a critical role in creating and scaling the solutions that will fundamentally reshape customer and employee experiences. Knowledge of the Software Development Lifecycle testing concepts, methodologies, metrics, automated testing frameworks and documentation standards.Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.Knowledge of technical/business environment and processes with experience and/or exposure to testing automation practices and toolsets.

• Paying strong attention to details for testing existing client website migrations to new platform• Test website projects for functionality, content accuracy and adherence to web standards and design• Understand/define the testing scope, standard and customized, for the build and launch of new client websites against the captured requirements• Manage issue tracking, regression testing, release verification• Measure test coverage and prioritize which areas to test first• Undertake manual testing and setup, ensuring tight timelines are met• Working together within a Development team with other specialties, as well as QA peers and Lead• Manage and track projects through Asana or Jira• Use TestRail to perform thorough site-testing, pre-launch and post-launch of IR websites, documenting bugs in BugHerd • Utilize Essential Accessibility(EA) to run accessibility scan reports. Provide reports to clients or the developers, for adjustments• Customer centric frame of mind – focus on client facing sites and timelines• Experience of all areas of the testing process for websites - test scoping, web design and content testing, multi-browser testing, functional/integration testing, regression testing, migration testing

· Curate Leslie Grove Gallery exhibition, event, and artist call posts for Facebook pages· Designed Artist Network and Leslie Grove Gallery business card· Assist with coming up with exhibition show ideas and jurying applications· Responsible for promoting events and artist calls on Twitter· Assist Marketing and Free listings team with scouting and vetting promotion opportunities

• Design and develop visuals for social feed• Create content for daily posts, editing photos and videos• Assist in marketing and advertising business events and achievements• Plan and pitch ideas for social media branding• Collaborate in conceptualization for new social media accounts• Website updates

- As a third-party service, built good relationships with customers and clients, by answering inquiries, problem-solving on the behalf of the customer, and accommodating schedule changes.- Recognized for providing exceptional customer experience, which resulted in a promotion from Junior General Mover.

- Trained new artists on new software applications and lead a new team on complex, shared project shots, to increase efficiency and speed on daily project goals- Collaborated with different departments, learned new skills and workflow, to increase productivity and meet schedule deadlines

• Organize all merchandise in an appealing way, relying heavily on design skills for marketing• Provided a positive and clean and environment for all customers• Worked effectively with co-workers and independently to get tasks done• Recommend games and other interesting items to customers

Seasonal Full-time Custodian-Responsible for opening all washrooms on site and closing them at night.-Duties were to clean both washrooms and all viewing glass to zoo standards.-Maintaining the cleanliness, and disposing of all waste in administrative and zoo employee work areas.-Provide guests with information about all the services and animals on site.-Answering all questions and providing any directions guests may need.

Part-time Sales Associate-Aided customers in navigating the store and assisting them with all their shopping needs.-Assisted in maintaining the look and cleanliness of the store, along with organization of merchandise.--Monitoring change rooms and customers.-Answering the branch's phone and responding to any and all concerns.-Promoting merchandise and any sales at store.