Jasmine Chen Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Help businesses make informed business decisions through real time data visualization
• Optimize customers' data pipelines to process large volumes of data efficiently and quickly without compromising on data integrity
• Automate mundane tasks through carefully tested data pipelines
• Complement existing business product offerings to offer more value to the end customers
• Manage customer expectations and product delivery timeline through clearly outlined processes
• Test and debug company’s custom software product

Selangor, Malaysia

• Technology Stack: Java, JavaScript, SQL, Neo4jProjects & Responsibilities:
• Consolidated and standardized address data in TM's customer database and prepared data pipeline to ensure address collection is standard across all data entry points for Department of Statistics Malaysia's Census 2020..
• Predicted residential consumer's water consumption and anticipated water bill at the end of the month and reduced non-revenue water, thus increase profitability for utility companies.
• Identified and matched potential candidates within the company for internal vacancies by considering their education level, skills, and interest through targeted advertisement. This increased opportunities for TM.
• Managed and guided Data Science Interns on company policies and best practices, particularly in the R&D domain.

Selangor, Malaysia

• Technology Stack: JavaScript, Python, MongoDB, SQLProjects & Responsibilities:
• Integrated Smart Building solution for TM ONE's HQ, allowing management and access of over 30,000 employees nationwide by utilizing data from various sources across multiple vendors
• Provided insights of user engagement on TM's Team Management Mobile Application, which is also used in the SEA Games 2017 in Kuala Lumpur to manage Malaysian supporters
• Increased TM's customer satisfaction and reduced churn rate through accurate identification and escalation of issues

Penang, Malaysia

• Reproduced radio issues, prevented unnecessary call-backs to customers
• Debugged codes for 2-way radio systems

Executive Mba

Master In Engineering(Meng), Electrical And Electronics Engineering, First Class With Honours

Activities and Societies: Yayasan Telekom Scholar, IEEE UNMC Student Branch, Swimming Club, Squash Club Projects • Using Support Vector.