Teller
CurrentTo provide superior banking services to customers in a professional manner. Provide the customer and potential customer with a clear understanding of the technical aspects and benefits of products and services offered. Expand the customer base through successful selling techniques.•Expand customer base through in-depth knowledge of retail services, products and selling techniques.•Recognizes selling opportunities and effectively cross-sells bank products and services.•Follows up on sales opportunities/prospects/refers prospect to appropriate department, such as Trust.•Acknowledges customer complaints and follows up on complaints and ensures customer satisfaction.•Process all financial transactions in an accurate and timely manner, accepts deposits and loan payments.•Redeem/settles all savings bonds.•Redeems/settles/issues cashier checks, money orders and gift/travel cards.•Processes branch capture, credit card, mortgage payments.•Handles balance inquiries and resolves problems.