Regional It Partner & Project Manager (Apple)
Current1. Led IT support for key client Apple within the APAC region, implementing strategic initiatives that reduced operational disruptions by 20% and ensured smooth daily operations.2. Strengthened relationships with DB Schenker’s regional and country teams and Apple’s management, enhancing communication and contributing to a 15% improvement in project delivery times.3. Collaborated with Apple to define requirements, resolve issues, and develop solutions, eliminating operational inefficiencies and saving over 100 hours in downtime annually.4. Managed critical projects, including:Apple New Product Launch: Designed scalable systems that handled a 30% increase in product launch volume across APAC, ensuring zero system performance issues.Crisis Management: Reduced risk by 25% through the successful implementation of migration plans, ensuring business continuity with minimal disruption to Apple’s operations.5. Initiated weekly and monthly reviews, leading to a 10% increase in operational efficiency through regular assessments of IT processes and systems.