Jasmine Carr Email & Phone Number

• Lead the Payables Unit by resolving complex accounting discrepancies discovered in the financial records during the payment process. The payment process includes processing contracts, purchase orders, receipts, and vouchers to ensure that our vendors receive payments promptly.• Supervise over 10 employees to improve the efficiency of processing invoices, encumbering purchase orders and closing projects• Educate new employees about the payment process and provide adequate amount of resources to complete assignments independently• Utilize final invoices and contract documentation to close purchase orders with federal funding to prevent additional expenses on projects• Encumber purchase orders according to contracts executed by The Commissioner and rules established by the State Accounting Office• Review contracts and payments for mathematical accuracy and clerical errors using a plethora of resources such as PeopleSoft (Oracle), pivot tables and historical data• Create journal entries to correct expenses and different chart fields in the General Ledger.

• Interview clients to obtain additional information on taxable income, deductible expenses and allowances• Utilize all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum• Operate the company’s private Tax Institute Software and IRS.gov to determine procedures for preparation of typical returns• Ensure client’s satisfaction by assisting with future tax planning services

• Responsible for oversight of monetary transactions and reconciliation of all store records on a daily basis• Supervise 5-15 employees daily, ensuring the performance of assigned duties according to company policies as well as a high level of customer satisfaction• Balance the store safe, made deposits, and processed end-of-week reports• Monitor cash flows and balanced daily deposits in excess of $15,000 in cash per day• Receive positive feedback and appreciation from many customers for providing an efficient and pleasurable experience

Greater Atlanta Area

• Created and implemented informational streamlined customer communications, which allowed the team to achieve a 25% increase in efficiency.• Documented troubleshooting methods which were published on extended corporate website to assist reward members.• Provided proficient and timely customer service for web-based products and services in a professional and efficient manner through email, telephone, fax, and/or postal service. • Utilized Excel and Salesforce daily to document and track customer communications and account resolutions.• Decreased response time to member issues by responding to over 100 e-mails daily. Quick responses provided a high level of customer satisfaction.

Greater Atlanta Area

• Responsible for oversight of monetary transactions and reconciliation of all store records on a daily basis.• Supervised 5-15 employees daily, ensuring the performance of assigned duties according to company policies as well as a high level of customer satisfaction.• Received positive feedback and appreciation from many customers for providing an efficient and pleasurable experience.• Balanced the store safe, made deposits, and processed end-of-week reports.• Monitored cash flows and balanced daily deposits in excess of $10,000 in cash per day. • Oversaw cash management in accordance with policies taking action as necessary throughout the day.

Master'S Degree, Taxation

Ba, Accounting

Activities and Societies: National Association of Black Accountants