Jasmine Carr Email & Phone Number

• Lead the Payables Unit by resolving complex accounting discrepancies discovered in the financial records during the payment process. The payment process includes processing contracts, purchase orders, receipts, and.
• Supervise over 10 employees to improve the efficiency of processing invoices, encumbering purchase orders and closing projects
• Educate new employees about the payment process and provide adequate amount of resources to complete assignments independently
• Utilize final invoices and contract documentation to close purchase orders with federal funding to prevent additional expenses on projects
• Encumber purchase orders according to contracts executed by The Commissioner and rules established by the State Accounting Office
• Review contracts and payments for mathematical accuracy and clerical errors using a plethora of resources such as PeopleSoft (Oracle), pivot tables and historical data

• Interview clients to obtain additional information on taxable income, deductible expenses and allowances
• Utilize all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum
• Operate the company’s private Tax Institute Software and IRS.gov to determine procedures for preparation of typical returns
• Ensure client’s satisfaction by assisting with future tax planning services

• Responsible for oversight of monetary transactions and reconciliation of all store records on a daily basis
• Supervise 5-15 employees daily, ensuring the performance of assigned duties according to company policies as well as a high level of customer satisfaction
• Balance the store safe, made deposits, and processed end-of-week reports
• Monitor cash flows and balanced daily deposits in excess of $15,000 in cash per day
• Receive positive feedback and appreciation from many customers for providing an efficient and pleasurable experience

Greater Atlanta Area

• Created and implemented informational streamlined customer communications, which allowed the team to achieve a 25% increase in efficiency.
• Documented troubleshooting methods which were published on extended corporate website to assist reward members.
• Provided proficient and timely customer service for web-based products and services in a professional and efficient manner through email, telephone, fax, and/or postal service.
• Utilized Excel and Salesforce daily to document and track customer communications and account resolutions.
• Decreased response time to member issues by responding to over 100 e-mails daily. Quick responses provided a high level of customer satisfaction.

Greater Atlanta Area

• Responsible for oversight of monetary transactions and reconciliation of all store records on a daily basis.
• Supervised 5-15 employees daily, ensuring the performance of assigned duties according to company policies as well as a high level of customer satisfaction.
• Received positive feedback and appreciation from many customers for providing an efficient and pleasurable experience.
• Balanced the store safe, made deposits, and processed end-of-week reports.
• Monitored cash flows and balanced daily deposits in excess of $10,000 in cash per day.
• Oversaw cash management in accordance with policies taking action as necessary throughout the day.

Master'S Degree, Taxation

Ba, Accounting

Activities and Societies: National Association of Black Accountants