Jasmine Thomas Email & Phone Number

New York, Ny, Us

• Identify, document and share best practices to improve the overall customer experience and enhance customer understanding of the value of Guideline software solutions• Document and track feature requests, including detailed requirements and needs analysis• Work cross-functionally on product roadmap recommendations, alternative workflow solutions, and communicate cross-functionally regarding customer activities• Identify customer adoption risks and demonstrate a proactive, solution-based approach to mitigate usage issues• Prioritize and schedule work activities to ensure established targets are achieved or exceeded; complete timely reporting post customer meetings.

New York, Ny, Us

• Identify, document and share best practices to improve the overall customer experience and enhance customer understanding of the value of Guideline software solutions• Document and track feature requests, including detailed requirements and needs analysis• Work cross-functionally on product roadmap recommendations, alternative workflow solutions, and communicate cross-functionally regarding customer activities• Identify customer adoption risks and demonstrate a proactive, solution-based approach to mitigate usage issues• Prioritize and schedule work activities to ensure established targets are achieved or exceeded; complete timely reporting post customer meetings.

New York, Ny, Us

• Contribute to account planning by identifying opportunities for increased user adoption, determining a targeted end-user adoption strategy, and assisting with workflow questions/complex issue resolution• Identify, document and share best practices to improve the overall customer experience and enhance customer understanding of the value of Mediaocean software solutions• Document and track feature requests, including detailed requirements and needs analysis• Work cross-functionally on product roadmap recommendations, alternative workflow solutions, and communicate cross-functionally regarding customer activities• Identify customer adoption risks and demonstrate a proactive, solution-based approach to mitigate usage issues• Prioritize and schedule work activities to ensure established targets are achieved or exceeded; complete timely reporting post customer meetings, communicate action items and follow through on outcomes to customer and Mediaocean stakeholders

New York, Ny, Us

Responsible for facilitating customer-specific operational deliverables, including identifying service trends, tactical needs, and issue resolution. I also maintain a regular cadence of customer meetings, consult end users on workflow, identify and address business needs and challenges, and field development requests

San Francisco, Ca, Us

Owned and managed a pipeline of clients ranging from dentists to florists to restaurant owners. Through consultations, education, and strategizing, I successfully sold Yelp advertising programs through a high volume of sales calls with strong communication and tenacity!

Chicago, Il, Us

Prospected and contracted leads within the mid market segment and set up web-based presentations over the phone to showcase the wide product offerings.Played a key role in the successful execution of strategic sales and marketing plans to grow market share within assigned geographic territory. Drove revenue by effectively addressing the customers’ business need, offering appropriate value proposition.