· Optimize calendar management systems, reduce conflicts by 25%, and increase efficiency by 15%, ensuring seamless coordination of a rapidly changing environment ensuring seamless coordination of executive schedules. · Social media and diary management.· Negotiate travel arrangements, successfully securing vendor discounts, leading to a 10% reduction in expenses demonstrating proficiency in scheduling global aligning with the President’s needs. · Employ discretion to safeguard confidential information, ensuring the security and privacy of sensitive data required for the high-level demands of the company.· Elevate document quality and accuracy by 15% through meticulous proofreading and editing, enhancing the completion of deliverables.· Implement a new expense tracking system, resulting in a 30% reduction in errors and streamlined financial processes aligning with demands.· Cultivate and apply outstanding interpersonal skills, to foster effective communication and collaboration to solidify workplace and stakeholder relationships.· Demonstrate the ability to achieve high-performance goals and meet deadlines in a fast-paced environment.· Provide tier-one tech support and collaborated with IT showcasing adaptability and proficiency in managing diverse technologies in a fast-paced environment· Govern the development of weekly meeting materials, structure, and monthly and quarterly updates and materials resulting in collaborative communication within cross-functional teams. · Strengthen relationships with existing partners through proactive idea-sharing to customer needs. · Integrate Tango software to standardize best practices in various tasks for a team of seven while reducing time to document processes and design training material by over 95%.· Develop and maintain handbooks, guides, and documentation, ensuring accessible and up-to-date resources.·Succesful vendor management and contract negotiation.

Handled all dispatch, customer service, and coordination for in-city/state-to-state transportation.Tours:2007- R.Kelly Double Up Tour2022 - Legendz of the Street Tour

· Aligned executive vision with operational realities, harmonizing strategic goals and cultural dynamics to propel Inpora's evolution.·Provided comprehensive support to Human Resources with recruiting, onboarding, new hire orientation, and training, contributing significantly to the team's growth and development and a 10% increase in departmental efficiency.· Orchestrated successful events, increasing attendance by 20%, garnering positive feedback, and enhancing the company's reputation.·Tracked progress of key projects. Resulting in a 15% increase in project completion rates and improved communication among team members· Answered phones, scheduled meetings, filed, mailed, drafted emails, and made copies.· Served as Chief of Staff for a team of 14, while additionally managing home staff and ensuring optimal performance. Executed Personal Assistant duties as needed. · Conducted and aided in evaluations and performance reviews for continuous improvement of the team.· Contributed to marketing and sales initiatives, playing a vital role in driving business growth by 22%.·Exhibited adeptness in navigating complex challenges, offering creative resolutions under ambiguity, and embracing multifaceted perspectives.·Documented and communicated any open issues or questions related to business processes or procedures to the team. ·Demonstrated a dynamic trajectory within high-velocity tech startups.·Identified and recommended enhancements in business processes.·Communicate logistics with account managers and the Board of Directors.·Organized expenses and examined reports for discrepancies.·Understood team dynamics and adapted project management.·Managed complex calendars and travel arrangements.·Aided in setting up printers, scanners, keyboards, video-conferencing equipment, and mobile Apple devices.

Owned and managed a full-service recording and mixing studio.Studio Management: Managed the day-to-day operations of the studio, including overseeing the recording, mixing, and mastering sessions. This included scheduling sessions, managing staff, ensuring equipment is functioning properly, and overseeing the budget and finances of the studio.Business Development: Built relationships with new and existing clients, identifying potential opportunities, and developing marketing strategies to promote the studio's services.Equipment and Technology: Ensured that the equipment and technology used in the studio are up-to-date and in good working condition. Staffing: Hired and managed qualified and skilled staff. Customer Service: The owner must ensure that the clients receive exceptional customer service and that their expectations are met or exceeded. Addressed customer concerns and complaints, provided clear communication, and delivered high-quality products.Legal Compliance: Operations complied with relevant laws and regulations such as licensing requirements, intellectual property rights, and health and safety regulations.Industry Networking: Participated in industry events and networking opportunities to build relationships, stay up-to-date on trends, and showcase the studio's services.

·Handled technical troubleshooting within an enterprise environment. ·Engage and track priority 1 issues, for the responsibility of documentation, resolution, and closure of all troubled tickets.·Monitored and responded to helpdesk requests, providing technical support for Windows and Mac OS computer systems.·Aided in software and hardware additions, moves, and changes.·Set up workstations for office employees, including monitors, laptops, phones, and related hardware·Maintained and updated desktop computers.·Diagnosed computing system failures, both hardware and software, and assigned tickets accordingly.·Produced periodic user documentation, user training materials, and other written publications.·Provide end-user training in Printers, Scanners, MS Office, and basic operations.·Install software packages and peripherals·Provide excellent customer service·Systems: Mac OS & Windows