NYACH is a public-private industry partnership within the NYC Mayor's Office of Talent and Workforce Development. Founded in 2011 as a collaboration between private philanthropy and City government, NYACH is focused on creating a better future for NYC communities and the healthcare industry through economic and workforce development. NYACH's Partners Council and participating stakeholders includes businesses, industry associations, unions, educational institutions, community-based non-profits, private philanthropy, and local government.

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Operational Excellence Process Improvement for C-Suite President’s Office

Delivery System Reform Incentive Payment Program (DSRIP) is a multi-billion dollar incentive program with a primary purpose to fundamentally transform and restructure the health care delivery system. As a Director in Mount Sinai Health System my mission is to create and implement and drive positive state regulated change on all DSRIP projects, policies, and procedures. Liaise with Executive Hospital leadership to make decisions for operational activities and set strategic goals.Successfully earned Mount Sinai Health System $20M in DSRIP incentive payments as of April 2017. Liaise and Engage with Health System Hospital President(s) & Executive Leadership implement, monitor, assess, and improve the performance of DSRIP initiatives to ensure that projects are consistent with organizational and delivery system strategy and goals Responsible for the oversight, coordination and completion of all Mount Sinai Health System DSRIP contractual metrics Create comprehensive reports and data analytics to communicate throughout the Health System Monitor risks through creation of risk management tools and dashboards to report to upper management and senior leadership for mitigation Plan, assign deadlines, assign responsibilities, monitor and improve projects, summarize progress of projects and report to Executive Leadership and key stakeholders/partners Support program development, implementation and improvement efforts to refine PMO infrastructure and project execution. Prepares budget proposals and recommendations and established a budget control system for controlling expenditures; controls expenditures in accordance with budget allocations; recommends resource needs for projects and new hires Provides leadership and direction in meeting the health care needs of patients through the operation, development and expansion of quality, patient-centered, and cost-efficient services of DSRIP related projects across Mount Sinai Health System

Attend, participate and present at all weekly executive cabinet meetingsPrepare compliance reporting for quarterly Executive Board meetings.Directly oversee the medical records department; which includes annual performance reviews for all staff, disciplinary actions, and recognition.Oversee various projects such as National Provider Identification (NPI) certification for all clinical staff, HOS-M survey prep including contract and payments.Prepare and oversee ALL operational and clinical policies for the PACE MLTC program as the administrator for the Policytech program.Chair the Quarterly Compliance Meeting for PACE MLTCLHCSA offsite Vendor audits, & Onsite Vendor program trainingComplete and review all compliance attestations including Fraud Waste & Abuse (FWA)Coordinates aspects of site visits for Federal and State regulatory audits including but not limited to: CMS Surveys, LHCSA surveys, Dept. Of Health (DOH) surveys.Review and monitor all licensures for ALL PACE MLTC Serves as key PACE plan representative to receive, distribute, track and monitor all compliance correspondence, issues and updates received from CMS, DOH, other Federal and State agenciesProvides offsite & onsite education and training for staff regarding laws and regulations that affect operations, FWA, & Compliance. Create & Complete annual compliance work plan & calendar for submission for Board approval. Monitors compliance with laws, rules, and regulations, as well as ArchCare & PACE policies.Attends and participates in regional & national conferences for various organizations including National Pace Association (NPA), Health Care Compliance Association (HCCA) and Society of Corporate Compliance & Ethics (SCCE)Represents the health plan at federal, state, and local government meetings, including Delivery System Reform Incentive Payment Program (DSRIP) participation Sit on the corporate committee to oversee Emergency disaster preparedness & continuity of operation for PACE MLTC

Served as Executive Liaison to Senior Vice President (SVP), Chief of Provider Services and Director of Clinical Operations Maintains senior executive's appointment schedule and multifaceted calendar by planning and scheduling meetings, conferences including multi line phone coordination, meeting minutes and correspondence support, as well as intricate local and international travel coordination Acted as a liaison between higher executive leadership including office of the CEO and other employees as well as NYCDOH Responsible for creation of presentations, reports, and clinical and non-clinical training materials Identified venues for potential programs, executive board meetings, and town hall meetings, reviewed proposals, for all corporate events Assist with the creation, streamlining, and facilitation of training & training materials for approx. 60+ Clinical & Non Clinical newly hired staff monthly Provided leadership, mentoring, and training to Administrators in VNSNY CHOICE Health Plans Regional departments. Pays vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation issues

Responded to and resolved non-clinical complaints in an accurate, effective and timely manner. Established effective communications and working relationships with patients, physicians, hospitals, internal contacts, etc. to ensure problem resolutions. Performed administrative support functions as needed, including word processing, spreadsheet applications, data entry, photocopying, filing, and faxing. Manages monthly service scheduling for the program/department. Created, updated, audited, filed, and archived hospice patient charts, while maintaining HIPAA regulations Prepared and generated weekly and monthly statistical data on number of calls made call types, potential patients’ responsiveness, etc. and forwards report to Business Supervisor or other Agency management for review. Obtained and processed first stage of insurance status for all referrals. Collaborates with Admissions Manager to ensure accuracy of insurance information. Worked with Hospice Team Manager to follow up and resolve inaccurate or incomplete information. Compiled data, analyzes results, and generates the weekly Admissions Report for distribution to senior leadership within VNSNY. Identified and explained discrepancies within the report to management

Trained & supervised department located internationally in Mumbai India, including delegation of work, and random call audits Managed and maintained client relationship management functions with diverse clientele including the creation of contracts and management of compliance reports with DOT & Non- DOT regulations Completed projects by assigning work to clerical staff; following up on results Compiled statistical reports for expenditures, Accounts Payable and receivable, profit and loss Performed high volume clerical work support for fax, print, sort mail and correspondences, memos etc. Trained and maintained clients with ordering materials and updating testing protocols Implemented procedures for clients to stay compliant with government regulations for workers in Safety sensitive positions