•Supported the execution of the Bank's overall CRA Plan and achievement of its CRA Performance Goals (lending, investments, service).•Ensured that employee volunteer activities and time were appropriately entered into the system and supported the CDO & Finance team with reports, data analysis, and review to track performance goals.•Supported the CDO Team's grantmaking process which included grant budget modification, tracking and updating in the Bank's online grant software, sending batch grant invitations to our non-profit partners, performing Due Diligence, decisioning small grants/sponsorships and using the Bank's accounts payable system to make payments.•Prepared and carried out Financial Literacy presentations on behalf of the Bank to groups of various ages. •Provided general administrative support to the CDO team that included scheduling meetings, conducting research, storing and retrieving data, and preparing requested reports.•Conducted the CDO aspect of the Bank's new hire orientation.•Assisted in the preparation of CRA documents for the Bank's CRA examination.•Participated in CRA qualified volunteer opportunities on the Bank's behalf.

• Carried out all transactions daily on register including cash and card payments, returns and exchanges, and opening credit accounts.• Maintained a clutter-free working environment by collecting, sorting, and placing merchandise were misplaced or in fitting rooms hourly.• Assured all merchandise were correctly labeled by price and sales and were in correct department.• Carried out routine price adjustments on store merchandise.

• Edited and sent grant approval letters on behalf of the bank to selected non-profit organizations.• Attended meetings surrounding community service needs, e.g., affordable housing, financial literacy, etc.• Assisted in the preparation of records required for the bank’s upcoming CRA examination with the OCC.• Assisted bank employees in finding CRA eligible volunteering activities.

• Learned about the various departments that enable the bank to function through a series of presentations.• Participated in a visit to one of the banks commercial banking clients• Carried out extensive research on the downfall of Silicon Valley Bank and presenting it in the form of a paper.• Prepared and presented a summary on the above-mentioned client that was visited to Bank United Executives.