Senior Client Onboarding Specialist
CurrentSubject matter expert in the LMPM property management software where I lead an onbaording team, advise other teams on questions and issues, and suggest feature requests to the product team based on client usage of LMPM.As a Senior Onboarding Specialist at LMPM, I successfully integrate property management companies onto our SAAS platform.Create detailed action items for clients outlining weekly milestones, resulting in a clear and streamlined onboarding process.Continuously suggest enhancements to our onboarding procedures both internal and external, which improves team knowledge and client satisfaction.