Jasmin Gray El, M.Ed. Email & Phone Number

Houston, Tx, Us

Richardson, Texas, United States

Collaborate with the Service Desk staff, Microsoft Stack team, and others on the Emerging Technology team to administer, maintain, and resolve issues that may occur for M365 applications. As a leader contribute to the quality, training, and knowledge initiatives within the emerging technology support team. Hands-on providing technical consulting. Work on advanced technical tasks, conducts research, and other duties as required to resolve technical issues and improve operational efficiencies.

Dallas, Texas, United States

Provide instructional and program design expertise for developing and supporting online courses and specialized programs at the Naveen Jindal School of Management (JSOM). Collaborate with JSOM faculty to develop, update, and review online courses.

United States

Dallas, Texas, United States

We offer customized consulting for individuals, schools, organizations, and companies. We create empowering learning environments, provide professional development through workshops and coaching, and collaborate with clients to strategize and drive change. We also provide training and consultation on educational technologies in various settings, including reaching underserved audiences.Strategic assessment planning Instructional design Technology integration & planning Course & Curriculum design Course & program evaluation Assistance with emerging technologies & blended learning Teaching technologies Technology training & support Web & online course accessibilityAssistive Technology

United States

Under general supervision, works with faculty to incorporate new technology into the curriculum to improve learning. Acts as a link between Assessment and Faculty to create content and assessment tools. Leads efforts in technological innovation and instructional design operations. Offers technical support for the curriculum, develops and conducts workshops, assesses technology needs, coordinates with OIT and vendors for tech support, and trains faculty on various technology platforms. Performs other related tasks as needed.

Houston, Texas

Provide Assistive Technology services in line with the Individuals with Disabilities Education Act, ensuring compliance with state licensing regulations. This involves assessing, planning, organizing, and delivering assistive technology services to help students with disabilities participate in their individualized educational programs. Additionally, offer professional development for educators on Special Education Department software. Manage and troubleshoot technical issues related to Universal Design for Learning workstations district wide.

Toledo, Ohio Area

Keeps customers connected by bringing replacement devices and in-person tech support directly to them wherever they are home, office, or even a local coffee shop. Help customers set up their devices with things like email, apps, and basic troubleshooting while delivering award-winning, personalized customer resolution experience. Upsell customers on additional Asurion products such as Smart Home Support to allow customers to stay connected with products and services.Provide a replacement device, plus premier tech support to get customers up and running again.Provide in-person device setup and tech support for customers' smartphones, tablets, and/or other consumer electronics.Resolve operational issues on customers' devices, other equipment, and connectivity while offering education and device optimization suggestions.Meet with customers face-to-face at the customers home locationLearn details of Smart Home Support and gain an understanding of each customer's technology in order to suggest protection/tech support solutions based on their needs.Effective sales professional with performance-based compensation Meet or exceed key performance indicator metrics for performance measurements and sales goalsTravel daily to and from the Forward Stocking Location and several customers locations throughout a designated region.Drive own vehicle safely and responsibly to and from customer locations in a variety of situations including heavy traffic and inclement weather.Offer customers a value-added experience with premier customer service through relationship and rapport buildingQuickly identify and resolve technical issues Demonstrate empathy and assurance for the customer throughout the in-person sessionUtilize tools and resources to solve technical problems in a fast-paced environment.Ability to proactively adapt communication to the customers technical skill level.

Toledo, Oh

Toledo, Ohio

Provides guests information and support the efforts of the hospital staff.Good customer service. Maintain professionalism, direct guests to appropriate area. Follow all HIPPA regulations.Star trained

Toledo, Ohio

Schedules appointments for diagnostic exams and procedures, to include entering the appropriate diagnostic testing order and demographics. Works directly with patients, physician offices, other hospital departments and facilities to ensure patients accurately scheduled for procedures in a time manner.Pre-registers the patient in the registration system utilizing the scheduling system, accurately collects patient demographics, insurance information.Contacts patients and pre registers patients in registration system specific registration criteria, schedules patient from physician orders as outlined by department standards.Selects correct procedures and properly selects procedure from templates and inputs information into system.Researches and communicates with other departments to assure procedures are scheduled correctly when in question.Solves practical problems, uses department resources to determine how to schedule.

Toledo, Ohio

Administrative support: Assists with projects, special events, and other tasks assigned by the Dean of Nursing Clerical duties: Performs general clerical tasks like photocopying, faxing, mailing, scanning, and filing Record keeping: Maintains and updates files and records for the nursing program, including student files, faculty files, and departmental files Communication: Serves as a point of contact for students, faculty, staff, and the community, answering phones, responding to inquiries, and providing information Planning: Prepares agendas, schedules meetings, and arranges room accommodations Budgeting: Assists with budget preparation and reconciles the monthly budget Ordering: Orders supplies for the nursing office and skills labs Accreditation: Assists with accreditation processes as needed Compliance: Ensures students comply with clinical site health and safety mandates Reporting: Prepares reports for the nursing program, including required state reporting Excellent communication and organizational skills, as well as proficiency with Microsoft Office software.

Houston, Texas

Houston, Texas, United States

Advanced technical support role based in a contact center environment. Deliver end-to-end support for all connected devices in a consumer’s home ecosystem. Handle complex technical inquiries from customers who need assistance troubleshooting total home products and wireless connectivity issues on technology such as smartphones, tablets, desktops, laptops, gaming systems, home energy and security, other appliances, and consumer electronics. Through direct customer contact by phone and messaging resolve a large scope of total connected home issues, including but not limited to: direct to consumer, device set up, connectivity, wireless networking, application functionality and operating systems. In addition, the Connected Home Expert will use knowledge management systems and other diagnostic tools to resolve complex technology, connectivity and synchronization issues. The Connected Home Expert will be responsible for providing a premier customer service experience, including customer education and advanced troubleshooting on all covered products, consumer electronics and connected devices.

Toledo, Ohio, United States

Performed end-of-day accounting tasks and overnight front desk duties. Late-night guests check-in, process check-ins and check-outs, and address other customer requests. Audit, reconcile, and balance daily financial activities.Processes invoices and prepares checkout billsMonitors and checks accounting ledgerAudits financial statement accounts such as receivables and revenuesPosts room taxes and chargesProcesses discounts and vouchersTracks room availability and occupancyPrepares daily reports and summary cash balances294 rooms, 12.000 square feet of space, consisting of conference rooms and meeting facilities, host events for up to 700 people.

Toledo, Oh

Assist the after school program participants in completing their homework assignments, mentor-ship, field trips and more.

Toledo, Ohio Area

Coach program participants on how to survive an unexpected fall into deep water.Proper swim mechanics and more..

Toledo, Ohio

Worked closely with the Health Information Technology and Healthcare Informatics department and shadowed the Healthcare IT Support Analyst & Educator. Co-piloted the hospital nurse new hires classes in teaching hospitals electronic Health Record. Created scenarios for hospital Staff Development Coordinator Greg Shannon MSN, RN; used for training nurses in the University of Toledo - Interprofessional Immersive Simulation Center. Created courses with Adobe Captivate.Assisted in software (i.e. Dragon Medical dictation software) and some hardware installs for physicians, clinicians, and clinics around the hospital. Worked as a medical Scribe, Epic Trained while working closely with a family practice physician at Promedica Health System and a Ortho Clinic at Toledo Clinic.

Ann Arbor, Michigan

Efficient, safe delivery & pick-up of packages & documents, while representing company in a professional manner.Assist in Warehouse dutiesAccomplishes accurate & timely selection & inspection of assigned packages subsequent reporting of stop counts and missorts.Seeks additional business from current customers and attempts to gain new business passes leads to sales department; informs sales department of significant changes in customer use/competitor's actions.Customer ServiceMeets aircraft & transports packages as required for sorting operations.Loads and unloads aircraft, containers and company vehicles; operates mechanized ramp equipment to load and unload packages.Cleans, washes and performs minor maintenance to company vehicles as necessary, maintains neat and clean personal appearance to uphold company's public image

Northwood, Oh

Efficient, safe delivery & pick-up of packages & documents, while representing company in a professional manner. Assist in Warehouse duties Accomplishes accurate & timely selection & inspection of assigned packages subsequent reporting of stop counts and missorts. Seeks additional business from current customers and attempts to gain new business passes leads to sales department; informs sales department of significant changes in customer use/competitor's actions. Customer Service Meets aircraft & transports packages as required for sorting operations. Loads and unloads aircraft, containers and company vehicles; operates mechanized ramp equipment to load and unload packages. Cleans, washes and performs minor maintenance to company vehicles as necessary, maintains neat and clean personal appearance to uphold company's public image

Toledo, Ohio, United States

Assist in activities of daily living working with patients in long term and rehabilitationAssist LPN's/RN's during care i.e. wound careTaking weights playing vital role in patients recovery to accomplish independence to return home.Comfort care

Toledo, Ohio Area

Assist in activities of daily living working with patients in long term and rehabilitationAssist LPN's/RN's during care i.e. wound careTaking weights playing vital role in patients recovery to accomplish independence to return home.Psychiatric floor

Toledo, Ohio Metropolitan Area

Masters, Educational Technology

Activities and Societies: Golden Key International Honor Society

Bachelor'S Degree, Science

Activities and Societies: Golden Key International Honor Society Order of the Eastern Star PHA

Certificate / Liscensed, Nursing Assistant

Information Technology

Activities and Societies: Phi Theta Kappa, Golden Key Honour Society Online

Certificate, Assistive Technology

Certificate, Teacher

Focus is Special Education & Technology (EC-12)

Certificate, Instructional Design Certificate

Certificate, Online Teaching

Certificate, Google It Support

Doctor Of Business Administration, Information Systems