Help Desk Support Ii
Current
Jun 2022 - Present
AeroLeads people directory · profile
Jasmin Harris Email & Phone Number
Help Desk Support II
at
The MIL Corporation
1 work email found
@telesishq.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Help Desk Support II
Location
Baltimore City County, Maryland, United States
Who is Jasmin Harris? Overview
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Quick answer
Jasmin Harris is listed as Help Desk Support II at The MIL Corporation, based in Baltimore City County, Maryland, United States. AeroLeads shows a work email signal at telesishq.com and a matched LinkedIn profile for Jasmin Harris.
Jasmin Harris previously worked as Tier 1 Service Desk Technician at Telesis and CompTIA A+ and Network + Certified at Per Scholas. Jasmin Harris holds Bachelor'S Degree, Computer Networks And Cybersecurity from University Of Maryland Global Campus.
Company email context
Email format at The MIL Corporation
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{first}.{last}@telesishq.com
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AeroLeads found 1 current-domain work email signal for Jasmin Harris. Compare company email patterns before reaching out.
Profile bio
About Jasmin Harris
Possessing a background in retail and customer service, where she delivered quality customer experiences, Jasmin made a career shift into information technology in 2019. She is an alumna of Per Scholars, a formal, comprehensive IT training program that provides over 400 hours of hands-on technical instruction and network support training. Ms. Harris is CompTIA A+ and Net+ certified, and while she is continuing to develop her skills by studying for her next certifications through self-study and online training, she is also working to complete her Bachelor's degree in Computer Networks & Cybersecurity.
Listed skills include Computer Hardware Troubleshooting, Network Troubleshooting, Customer Service, Software Implementation, and 30 others.
Current workplace
Jasmin Harris's current company
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4 roles
Jasmin Harris work experience
A career timeline built from the work history available for this profile.
Tier 1 Service Desk Technician
Telesis
• Provided timely Tier 1 customer support for first call resolution to end users on a variety of issues via email, telephone, ServiceNow chat, and Bomgar remote desktop control with the goal of first call resolution (FCR). • Documented accurate customer requirements, assess customer needs, and research to resolve issues using technical expertise and knowledge base articles. • Resolved issues with desktop and laptop PC’s, mobile devices, network drives and common peripherals including docking stations and portable monitors and printers. • Resolved computer access issues such as network account unlocks, password resets, Active Directory account unlocks, SmartID exceptions, and BitLocker issues.• Resolved RSA SecurID access issues, including adding customer accounts, issuing emergency access token-codes, and clearing and establishing RSA pins. • Performed troubleshooting on performance issues on mobile devices, including resetting network settings, installing and utilizing company specific applications, and setting up user account IDs and passcodes.• Restored customer LAN and VPN connections and troubleshoots issues with internal and external network connections. • Experienced with Microsoft O365 applications, including installing updates, managing profiles, and repairing add-ons.• Supported cross-tier collaboration by escalating incidents and requests to the appropriate Tier when needed as well as coordinating additional support with Tier 2.
Jun 2019 - Jun 2022
Comptia A+ And Network + Certified
A 15 week intensive IT training program that provides over 400 hours of hands-on IT and Network Support training and career development assistance. - Configured Cisco routers and switches to gain more familiarity with network administration. - Installed various virtual servers and operating systems for use with Windows Hyper-V Manager. - Added and removed accounts from domains in Windows Server 2016.- Configured DHCP scopes and static IP addresses.
Dec 2018 - Mar 2019
Stylist Assistant & It Support
- Scheduled and and cancelled appointments, directed calls, and maintained accurate customer data records.- Operated and maintained virtual machine scheduling software. - Drafted documentation and provided service pricing information to customers.- Mentored and trained new team members on standard operating procedures to improve their skills and knowledge base.
Aug 2015 - Nov 2018
2 education records
Jasmin Harris education
Bachelor'S Degree, Computer Networks And Cybersecurity
University Of Maryland Global Campus
Associate Of Arts - Aa, Psychology
Harford Community College
FAQ
Frequently asked questions about Jasmin Harris
Quick answers generated from the profile data available on this page.
What company does Jasmin Harris work for?
Jasmin Harris works for The MIL Corporation.
What is Jasmin Harris's role at The MIL Corporation?
Jasmin Harris is listed as Help Desk Support II at The MIL Corporation.
What is Jasmin Harris's email address?
AeroLeads has found 1 work email signal at @telesishq.com for Jasmin Harris at The MIL Corporation.
Where is Jasmin Harris based?
Jasmin Harris is based in Baltimore City County, Maryland, United States while working with The MIL Corporation.
What companies has Jasmin Harris worked for?
Jasmin Harris has worked for The Mil Corporation, Telesis, Per Scholas, and Petsmart.
How can I contact Jasmin Harris?
You can use AeroLeads to view verified contact signals for Jasmin Harris at The MIL Corporation, including work email, phone, and LinkedIn data when available.
What schools did Jasmin Harris attend?
Jasmin Harris holds Bachelor'S Degree, Computer Networks And Cybersecurity from University Of Maryland Global Campus.
What skills is Jasmin Harris known for?
Jasmin Harris is listed with skills including Computer Hardware Troubleshooting, Network Troubleshooting, Customer Service, Software Implementation, Computer Literacy, Problem Solving, Critical Thinking, and Software Installation.
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