Jasmin Paito Email & Phone Number

Calgary, Ab, Ca

Red Deer, Ab, Ca

Red Deer, Alberta, Canada

• Transaction Management: Reconciled daily sales and cash transactions with a 100% accuracy rate, ensuring financial precision.• Inventory Optimization: Monitored inventory levels, implementing strategies to minimize waste and maintain accurate stock records.• Team Collaboration: Enhanced workflow efficiency during peak hours through effective teamwork and proactive communication.

• Integrated Marketing Management: Oversee LinkedIn page development for sales and recruitment, create content for Instagram, Facebook, and LinkedIn, and contribute to email marketing campaigns.• Visual and Creative Excellence: Spearheaded graphic design for marketing promotions, including literature, case studies, templates, and pitch decks, maintaining a consistent brand image.• Metrics and Lead Management: Track and report key metrics from social media, email, and sales channels, while managing incoming leads through data entry and updates for potential clients and applicants.

• Loan Processing: Evaluated and processed over 100 loan applications, reducing approval time by 10% while ensuring compliance.• Risk Analysis: Analyzed credit risk factors to improve decision-making and maintained comprehensive audit trails.• Compliance Management: Ensured all documentation adhered to regulatory standards, minimizing errors and audit risks.

Angeles, Central Luzon, Philippines

•Data Accuracy: Maintained a 98% accuracy rate in data entry for client accounts, contributing to reliable financial records.•Reporting Excellence: Prepared and delivered timely monthly financial reports, supporting month-end reporting processes.•Process Improvement: Enhanced data controls, reducing discrepancies by 12% through proactive problem-solving.

• Creating wireframes and prototypes to guide the design process• Designing user interfaces, logos, and other visual elements• Collaborating with developers and other stakeholders to ensure designs are feasible and functional• Conducting user research to understand user needs and preferences• Testing designs to ensure usability and effectiveness• Staying up-to-date with design trends and best practices

• Developed and executed social media advertising campaigns for brand promotion and engagement.• Created consistent brand messaging through high-quality written and visual content.• Built a strong online presence by engaging with influencers, managing communities, and overseeing customer service. Additionally, monitored and responded to comments, maintaining a positive brand image. Analyzed campaign data for continuous improvement.

• Bank Reconciliation: Reconciled bank statements and accounts, contributing to accurate month-end financial closures.•Loan Verification: Reviewed loan applications, achieving a 90% approval rate through meticulous assessment.•Data Visualization: Created Power BI dashboards to present financial trends, enhancing data-driven decision-making.

• Advanced Issue Resolution: Managed and resolved complex customer cases, providing tailored solutions to improve satisfaction.• Mentorship & Leadership: Trained and mentored junior agents, enhancing team performance and service quality.• Operational Oversight: Monitored and analyzed productivity metrics, contributing to operational improvements.

• Problem Solving & Resolution: Addressed escalated issues efficiently, collaborating with teams to find effective solutions.• Process Improvement: Identified and recommended changes to improve customer support operations.• Mentorship Role: Provided guidance to customer service representatives on handling complex cases.

• Debt Recovery: Initiated contact with clients to negotiate repayment plans and manage overdue accounts.• Client Communication: Effectively communicated with clients to address overdue payments and update account information.• Negotiation Skills: Established and maintained repayment agreements, ensuring accurate documentation of commitments.

• Personalized Financial Planning: Advised clients on financial strategies to achieve wealth management goals.• Client Relationship Management: Cultivated long-term client relationships through trust and effective communication.• Sales & Compliance: Conducted thorough financial assessments while adhering to regulatory standards and compliance requirements.

• Utilize computerized tracking systems to monitor employee attendance and productivity.• Manage customer accounts, offering tailored solutions and fostering strong business relationships.• Deliver presentations to center personnel and provide customer resolution via various channels, including telephone, chat, and email. Additionally, assist employees with a range of customer issues and specialize in advanced issue resolution and problem-solving for maintaining customer relations and addressing equipment and billing concerns.

• Loan Application Support: Assisted with loan application reviews and credit history assessments, ensuring accuracy.• Documentation & Compliance: Verified and organized loan documentation, meeting strict deadlines and compliance standards.• Client Communication: Maintained open lines of communication with clients, resolving queries and ensuring smooth processing.

Singapore

• Marketing Campaigns: Developed and executed strategic marketing initiatives to enhance brand visibility.• Content Creation: Created and managed engaging content for social media, aligning with brand messaging.• Customer Engagement: Managed customer service interactions, ensuring a high level of satisfaction and retention.

Clark Pampanga

• Customer Account Management: Provided exceptional support to credit card holders, addressing inquiries and concerns efficiently.• Data Entry: Accurately updated customer account information, utilizing financial software systems.• Problem-Solving: Resolved customer issues promptly, ensuring a positive customer experience.

Magalang, Pampanga, Ph

• Accounts Payable/Receivable: Processed invoices and managed accounts, ensuring timely and accurate financial transactions.•Budget Assistance: Contributed to budget preparation and conducted variance analysis, gaining insight into public sector finance.• Reconciliation Support: Assisted in month-end reconciliation processes, developing foundational accounting skills.

Business Diploma, Accounting And Business/Management

International Bachelor Degree In Business, Digital Business

I completed the 12-month full-time (Bootcamp) Higher Diploma in Digital Business at Lithan Academy, which provided me with in-depth.

Senior High School, Abm- Accountancy Businesses And Management

Activities and Societies: Futsal, Track, and Field,Senior High School Graduate - Accountancy, Business, and Management (ABM) I graduated.

Bus300: Operations Management, Business Administration And Management, General