Jasmit Singh Email & Phone Number

I am a dedicated, smart working, and motivated individual with over 10 years experience of working within investment banks. During this period, I have worked in the areas of Trading Floor Applications Support, Business Analysis, Project, and Change Management. Technology-wise I have worked with C#, .NET, Python, UNIX, and Windows technologies as well as SQL DBs like Oracle, Sybase, and MS SQL. Domain-wise I have worked in multiple asset classes like Equities, Fixed Income, Credit, FX, and Commodities. In my current role, I provide high-touch application support to FO users like Trading and Sales from the trading floor of one of the leading investment banks for its various FO and risk applications. My day-to-day responsibility includes resolving front office, middle office, back office, and sales queries on pricing, PnL, booking, market & reference data, quoting, risk numbers, etc. I am well versed with the ITIL framework for the incident, problem, and change management processes and have worked with Service Now, BMC Remedy, JIRA, etc. Other duties include release management, change management, assisting in the design, maintenance, and execution of effective business test plans, creating and maintaining documentation, assisting with gap analysis, and adhering to SLAs. Always keep communication channels open with developers, sales, and traders to make sure issues are resolved quickly and efficiently. Attention to detail, quick thinking, problem-solving, analytical analysis, and good investigation techniques are vital in my profile.I am also accountable for release management, incident management -undertaking global conference calls for priority incidents, problem management, continuity planning, UAT Coordination, user account recertification, onboarding of new functionality, guardian of the production environment, application documentation, third party and vendor management, requirement analysis, ITIL dedicated, service delivery, internal and external audit, document writingProcess - Trade life cycle, SDLC, Agile, Batch scheduling, Real-time monitoringProgramming Languages - C#, Python, .NETDatabases - Microsoft SQL Server, SybaseOperating Systems - Windows, UNIX, SolarisSoftware and Tools - SVN, JIRA, Confluence, Service Now, Geneos, MS Office, MS Project, MS Visio, Geneos, Visual Studio, Splunk,Concept - OOPS, DBMS, International experience - Pune- India, London- UK, Zurich- Switzerland

Listed skills include Web Services, Xml, Sql Server, Asp.Net, and 13 others.