Solution level expertise in Avaya Aura Unified Communication line of products (installation, configuration and integration).Experience in integrating technologies, platforms and telecommunications equipment like Avaya Equinox, Avaya 9600 Series IP Deskphones (SIP and H323), Avaya Equinox Clients, MS Lync Server 2010 and 2013, Skype for Business, MS Exchange Server 2016, MS Active Directory, Openfire Server.Experience includes testing activities at the highest level in an Agile and SDLC Waterfall Development EnvironmentExperienced in all phases of the software development life cycle and testing methodologies.Test Plans design and execution performing all types of testing (installation, functional, API, regression, migration, serviceability, stress and performance, system, user acceptance, and exploratory).Experience in development of all validation related documentation including Test Strategy, Test Condition, Test Scheduling and Verification Release Reports

Held various roles (Senior Data Analyst / Applications Tester / Quantitative Research Programming) in a highly competitive environment with very strict project timelines.

Led a team of 4 at Mustel Research.Analyzed project requirements and assisted in articulating requirements into viable data collection strategies. Performed advanced analysis of data using DASH, SPSS, MS Excel and MS Access.Designed data management procedures and support documentation for internal clients.