Jasna Kusic Email & Phone Number

Cork, Ie

Cork, County Cork, Ireland

Cork, Ireland

The River Lee Hotel, Cork

- Managing individual and small group reservations by phone and email- Generating sales by using effective sales techniques- Liaising with the Accounts Department; ensuring the payment is received- Participating in Debtor meetings- Routing Purchase Orders- Posting and processing prepayments, no-shows and refunds- Posting customer payments by recording cash, checks, and credit card transactions- Providing reports on revenue, rates and profiles- Assisting the Front Office with check-ins and check-outs- Managing restaurant and bar reservations- Posting charges through Protel

County Cork, Ireland

- Made reservations for Starwood Hotels & Resorts Worldwide properties and generated sales by using effective sales techniques- Provided information on all Starwood brands/properties on room availability, rates, packages and amenities-Provided customer service for Starwood loyalty program

Split, Croatia

- Used my sale skills and expertise in spa treatments to maximize Sale Revenue through booking and upselling- Managed payments and financial reports appropriately- Dealt with all sorts of guest complaints and solved them in the most professional manner- Responsible for training new spa staff to keep continiously improving the quality of service and rescpect brand standards- Starwood Preferred Guest Champion + Guest Experience Index Expert

Split, Croatia

-Provided economic information for Croatian Chamber of Commerce members, such as hotels, tourist companies and charter agencies- Organized meetings and sessions for member companies- Organized members participation at national and international tourism fairs

London Boatshow

- Represented Croatian National Tourist Board on London BoatShow 2010 and London BoatShow 2011- Conducted the trade show stand- Responsible for providing general, tourist and nautical information about Croatia

Split Croatai

- Managed payments- Presentation of cruising shedule in English and French

Croatia

Seasonal job- 3 seasons- Supervised entertainment team- Organized entertaining program and activities for children in English and French

Nfq Level 6 Certificate, Certificate In Payroll Techniques

Gained comprehensive knowledge and practical skills in the areas of PAYE, PRSI, UCC, ASC and Employment legislation. Learnt how.

Master’S Degree, Accounting And Finance

- Master Thesis " Financial statements analysis of INA d.d. " - Financial accounting - Management accounting - Auditing - Marketing.

High School