Jason Alcantara Email and Phone Number

● Accessed government issued computer system to obtain all case information necessary to conduct investigations and report all information obtained in a clear and concise report.● Interviewed subjects and sources to determine employment suitability of subjects for access to sensitive or classified U.S. Government Information.● Obtained records and source testimony in-person and remotely to confirm and corroborate results of investigations.

● Maintained, setup, and provided technical support for all monastery equipment including desktop computers, printers, copiers, and a wireless LAN. ● Managed and updated the monastery website creating and maintaining member profiles, adding visual content, building additional informational pages providing details on upcoming and current events. ● Built social media accounts to acknowledge and market church events and increase community engagement. ● Created visual content via photography and digital design to market, promote, and share monastery activities and community impact through the website, social media accounts, and newsletters.● Attended several services each day in the Church, warmly welcoming all guests and assisting with the chanting of prayers.● Served guests in the gift shop and at bake sales providing recommendations on religious articles, books, and merchandise, completing transactions, and maintaining a tidy workspace. ● Coordinated online fundraising efforts and managed shipping, receiving, and maintenance of inventory.

● Generated ad-hoc reconciliation reports using PL/SQL between multiple databases for business stakeholders to analyze internally.● Worked closely with project sponsors, users, and technology to define and document scope, business requirements, and functional requirements.● Established reconciliation framework within the project, becoming a subject matter expert in a short period of time.● Provided troubleshooting in an organized fashion by breaking down issues into components to provide development teams with root cause analysis.

● Executed efficient SQL queries to gather data for analysis between database and user interface to verify data quality.● Provided training and support for internal uses of a data quality exception management application by to make them more effective at their jobs and solicit feedback to guide the development team in enhancing the system.● Created and executed manual test plans and scripts in both SIT and UAT environments to ensure the quality of the system by identifying defects, troubleshooting and debugging all issues, and documenting all findings.